Also - the box wasn't marked Fragile at all, and it was well packed. It was simply thrown out of the truck into the snowbank. How do I know? No footprints in the snow.
The 8 pm time isn't a complaint - it impresses me that the guy's still out doing his job. I would not be surprised if a dozen or two packages at the end of a route got brought back to the terminal for "failed delivery".