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First time and overly impressed

Discussion in 'TreeStuff.com' started by david1332, Jun 24, 2016.

  1. david1332

    david1332 ArboristSite Operative

    Joined:
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    Location:
    Woodbridge NJ
    Alright so I ordered a new saddle ( buckingham rebellion, I'll let you know how it is after today!) and a few other little things from them. They shipped it right away and I got my order in 2 business days!!!
    HOWEVER they shipped the wrong saddle! BIG problem! I called right away and instantly got someone who took care of it, but I guess she was off the next day and it wasn't taken care of, so o called again and my problem was solved the next day, all I had to do was email them a picture of the actual saddle I received and it was no problem after that! I received a gift card, a throw bag, a BAG O ROPE and a small pair of gloves.

    I absolutely LOVE TREESTUFF and their CUSTOMER SERVICE IS IMPECCABLE. I am ordering other items and a MEGA BAG O ROPE.
    I put this company WAY ABOVE Wesspur, because of their customer service and ship times!!
     
    Shanen Mannies and ATH like this.
  2. reedo

    reedo ArboristSite Lurker

    Joined:
    Dec 12, 2014
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    I ordered a Timberline sharpener on Sunday and had it when I got off work Wednesday! It was packaged very nice too. Will definitely deal with them in the future.
     
  3. stihl sawing

    stihl sawing MAD DOG

    Joined:
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    Location:
    Across the bridge.
    I've never had a bad experience with tree stuff, everything always gets here on time and they almost always add extra to my order. I wouldn't deal with nobody else here.
     
    D.Co181Inf and lone wolf like this.

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