Alright so I ordered a new saddle ( buckingham rebellion, I'll let you know how it is after today!) and a few other little things from them. They shipped it right away and I got my order in 2 business days!!! HOWEVER they shipped the wrong saddle! BIG problem! I called right away and instantly got someone who took care of it, but I guess she was off the next day and it wasn't taken care of, so o called again and my problem was solved the next day, all I had to do was email them a picture of the actual saddle I received and it was no problem after that! I received a gift card, a throw bag, a BAG O ROPE and a small pair of gloves. I absolutely LOVE TREESTUFF and their CUSTOMER SERVICE IS IMPECCABLE. I am ordering other items and a MEGA BAG O ROPE. I put this company WAY ABOVE Wesspur, because of their customer service and ship times!!