I ordered from tree stuff for the first time last week. The website said the item I ordered was in stock. It's been 6 days without a tracking number and all I have been told after numerous attempts was that the item was drop shipped and it should be there soon. I've called and emailed tree stuff several times and haven't gotten anywhere. The website was obviously misleading since it was shipped from the factory and they don't actually stock it and then not being able to give me a tracking number and not answering 2 of my emails and not getting back to me after a phone call seems like poor service to me. I'm a pretty forgiving person but I think next time I will purchase my items elsewhere.