My experience with DHT

[WhiteMike]

Bought a refurbished 27 ton splitter back in April. Had an oil leak that I couldn't pin point. 4 months after I bought it I found the leak, took the OHV cover off to check the gasket and part of the cylinder head came right off with it, seemed to be a freak occurrence because I haven't found any other records of this happening to anybody. Called customer service and without any hesitation at all they're sending me a brand new motor. What an awesome company. If anybody is in the market for a new splitter I'd reccomend these guys. Not only was it very affordable, it went through 30 inch butt ends of green tamarack like they were nothing, and the customer service is unmatched. Thanks DHT!

 

[svk]

You're experience is par with mine. They absolutely stand behind their products.

I've got their new brush mower on my Christmas list.

 

[rancher2]

Customer service like that will keep them selling splitters. People in the market for a splitter will read this and will take a long look at they products and probably buy one. I will I could say the same for a skid loader maker.

 

[merr6267]

This kind of service earned a customer out of me. I am happy with my 28ton model, although I can't leave well enough alone and I've done some "mods" to mine. I'm aware that this probably voids the warranty, and I'm ok with that. I've not needed to contact them for anything, and I don't anticipate it, but it's nice to know that they care about their reputation and their customer.

Phill

 

[Sandhill Crane]

They absolutely stand behind their products.

I will I could say the same for a skid loader maker.

I would not stand behind any skid loader... The visibility in all of them is pretty poor.