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Stihl question again

Discussion in 'Chainsaw' started by tomdcoker, Mar 13, 2008.

  1. tomdcoker

    tomdcoker Addicted to ArboristSite

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    I have a couple questions and I think I know the answer, but I want someone to confirm my answer.
    I was at one of my local Stihl dealers yesterday and asked if he could get me a repair manual for a 028 and a rattle can of touch up paint. His said he could not. That I could spend twelve hundred dollars like he did for the repair information and if he had something that needed touching up he put new parts on it.
    I may be wrong, but I think I remember someone on here that said they could buy the above from there dealer. Thanks Tom
     
  2. volks-man

    volks-man Arboristsite.com Spooner

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    nice guy

    i don't care if the stuff is or isn't available.
    somehow i gather his tone said more than he did.:chainsaw:
    i'd get a new dealer and see if that one talks the same way.

    i could be wrong though.
     
  3. kevlar

    kevlar Addicted to ArboristSite

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    I am not sure as I would have to look in the stihl bible but I think I could get a manual but maybe not.
     
  4. Lakeside53

    Lakeside53 Stihl Wrenching

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    The manual is no longer available. The paint sure is... If the dealer won't order it, email Stihl and complain.
     
  5. 58hydraglide

    58hydraglide ArboristSite Operative

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    Either way sounds like your dealer lacks a lot in the customer relations department. I'd look for another dealer
     
  6. Tzed250

    Tzed250 Account Hold

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    I would not spend one more thin dime in that hole...
     
  7. SAWITALL

    SAWITALL Banned

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    It's a shame that some dealers act this way.
    Glad mine doesn't.
     
  8. tomdcoker

    tomdcoker Addicted to ArboristSite

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    He is the most convent one, That is the reason I use him.
    There are three others, but they are about twice the driving distance and one of them has the same attitude.
    I ordered a gas tank gasket from one of the other two and when it came in it was a crankcase gasket. The first time I may have told him wrong, but the second time I know I told him a gas tank gasket. Had to order it the third time to get it right. The first time I ordered it was around Thanksgiving and I got it in Feb. The other one is very inconvenient for me.
    Every cloudy day has a little sunshine. I bought a Homelite 330 from the first dealer (with case) for $15.00, had a bad boot and needed a sprocket (adapted a rim sprocket from a XL-12) and a muffler. I modified the muffler and it cuts like a Pro Mac 10-10 S that I used to own. I now have forty to fifty dollars (not sure how much) in it and a neighbor wants to buy it, but I do not want to sell it. I need to keep it for I only have about 15 running saws and 7 or 8 more that I hope to get running when time permits. Thanks for the quick response. Tom
     
  9. tomdcoker

    tomdcoker Addicted to ArboristSite

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    Lakeside, are manuals available for the 044. Thanks Tom
     
  10. Lakeside53

    Lakeside53 Stihl Wrenching

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    I think they are out - but you can get one via a friendly email... ;) Or, via ebay for a printed version.

    BTW... Stihl dealers aren't supposed to sell service manuals anyhow..
     
    Last edited: Mar 13, 2008
  11. Frank Boyer

    Frank Boyer Addicted to ArboristSite

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    My dealer that used to order manuals said that "Stihl isn't shipping manuals any more". About 6 months ago he ordered a 026/260 manual for me and got the wrong one shipped 3 times. I never got the manual. He said "No more paper manuals from Stihl!!!
     
  12. Lakeside53

    Lakeside53 Stihl Wrenching

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    Yep.. very few left...
     
  13. tomdcoker

    tomdcoker Addicted to ArboristSite

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    Thanks for the quick response. I guess I will have to check Ebay. Tom
     
  14. xxl

    xxl ArboristSite Guru

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    yeah check ebay for manual they can be a great source go a 026 off that site
     

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