Earlier this year I decided I wanted to start using wood to heat my home. For the last 4 years the only thing I had was electric heat and the winters were brutal on my wallet. I cut wood for next year but I needed some for this year so I had to pony up and buy some.
I got 2 cords in December from Wainwright Timber Products located in Waterford, Connecticut. The stuff burned great and got me through the brunt of the winter.
In February I was getting low so I called again and ordered another cord. He calls me an hour after he was supposed to deliver and told me "I totally forgot about you, I can be there in an hour" I say fine and he comes over.
I had a few dozen logs left over from the last 2 cords so I burned through those first before I got to the new stuff. When I finally threw the new stuff in I was for a suprise...the stuff was soaking wet. I tried several different pieces with the same result. I call and explain the situation and he tells me that "This load was from the middle of the pile so it may not have gotten a lot of air & it will probably dry out". He offered to look for some stuff to swap out and call me back.
Well after waiting a day for him to call I called him. He said he didn't have anything to swap out and that he burned some and it was fine. I explained it wasn't my imagination and that the stuff was wet. I told him I wanted a refund & for him to come pick up the wood.
Today he calls to let me know he can come by to get it but now he's going to deduct what I burned, which was all of 8 pieces, and that there was a 10% handling fee for him to come get it. He went on to tell me that I could bring it back to him in my pickup and forget about the 10% fee.
This is where I came unglued.. Since he was a friend of a friend I was nice about it up until this point although I was fuming inside. This joker sold me green wood and now won"t stand behind his product. To show how crappy this stuff is I took a few pics...
I think I have a valid argument here, how about you guys...?