You guys can call me a liar all you want. I've stated the facts, but I can't force you to believe them. I did not realize that cylinder had busted fins. Yes, I know that's hard to believe but it's true.
Would you like me to quote the PM from Tom himself, where he said he didn't see it either, and would have sent on to Joat had not the other guy there seen it. Looks like you're no better than I am Tom!
Most of you guys in here are in this for nothing more than a blood bath. You're all sucked in with a group thinking kick a dog while it's down mob mentallity. Did I screw up? Yup, big time! Does that make me a lying cheat? Hardly! I offered to replace it, but instead refunded the money. Not much more a man can do than that.
OK, Last comment from me on this as the others I've directed toward you for the past few weeks seem to have fallen on deaf ears.
Brad, what is underlined is the problem. Thats not what you did. You brought what should have been a private business dealing into the public venue, as a means to embarrass two people.
One you assumed was intent on doing you wrong from the get go. The other you thought was just plain up to no good.
You didn't make offers to make it right, you told your customer how he was going to be treated, regardless of how he liked it. You made claims that were proven wrong within minutes. Then once you were proven wrong, claimed that your customer knew all along, what you as the person who had had the unit in your hands, claim you didn't.
Are you starting to see the issue?
You claim you are apologizing, why making excuses for what happened. Trust me, thats not an appology...thats going through the motions. I know, I spent alot of my life going through the motions...it doesn't work.
An honest, sincere, open apology goes along way...excuses well they are like #######s, everyones got em...and they stink.