There are certainly a lot of people who get shorted on wood orders. However, there are also many other people who expect every order to be over and above. I am certainly not implying that here, just stating in general people can suck all around. Either they expect you to give 1.25 cords per 1 cord order, or they expect 2 year seasoned wood, or want you to stack the wood 150 feet away. Or say the wood is too long, too short, too big, too little, too much bark, not all oak, etc, etc.
For example, I only sold wood for a season with my brother and that was enough for me. Both had full time jobs, figured we'd make a little extra money. My ex FIL found out I was delivering wood and ordered a cord. Trying to be nice I wanted to make sure it was as advertised so I showed up with a one ton dually dump truck with a 7x9 bed. The wood was STACKED tightly over 2' high. Averaged about 28" high. By my calculations well over a cord. Needless to say he refused to pay saying it wasn't a full cord. His wife came out and finally paid. I said please don't call again. Another time my brother delivered to a state trooper who said he wouldn't pay unless it was stacked 200 feet away. Bye, bye. Needless to say I said **** this and never bothered again. Too much work for all the drama and headaches.
Just saying, it goes both ways. Not an easy business.