I think another 'moral of the story' to this issue is to deal with SITE SPONSERS from here, AS. I'm half a world away and are touched by the 'extra mile' a sponser gives you. They normally love saws as much as us thats why there on AS. They have their pride and reputation at stake every transaction. Other members will always point you in the right direction as to who to use for what the specific requirements are. This story is a stomach churner for all'chainsaw/husky enthusiast. When I cant get all the answers theres one place I KNOW I can.....that's why i'm here. Good luck with your saw you'll sought it out and when you do be sure to report back here and perhaps this accurrance will help us all be the wiser.