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ArboristSite Sponsor Directory & Market
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Tree stuff doesn't always follow through
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<blockquote data-quote="ATS MS" data-source="post: 7403526" data-attributes="member: 174792"><p>I’ve had mostly good experiences with both Tree Stuff and Sherrill. However, I have yet to figure out how to get them to respond to any request electronically. I placed an order a few months back; which included various rings. Two of the rings I received were aluminum and should have been steel. I have emailed customer service, order processing, and Nick directly and have yet to receive a reply. I even tried their web chat on the TS website and an agent never responded (waited 30 plus mins and it timed out). What is best way to reach them electronically?</p></blockquote><p></p>
[QUOTE="ATS MS, post: 7403526, member: 174792"] I’ve had mostly good experiences with both Tree Stuff and Sherrill. However, I have yet to figure out how to get them to respond to any request electronically. I placed an order a few months back; which included various rings. Two of the rings I received were aluminum and should have been steel. I have emailed customer service, order processing, and Nick directly and have yet to receive a reply. I even tried their web chat on the TS website and an agent never responded (waited 30 plus mins and it timed out). What is best way to reach them electronically? [/QUOTE]
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