Bought a new Poulan Pro 5020 to see what there about

[cobey]

if they see you've opened it up they might be inclined to void the warranty. best just complain about the comp getting low and loosing power.

I bought the warranty they said if i say it dont work i get a new saw :msp_smile: but if you are willing to push hard they will give you another saw anyways I would bet...its a box store :msp_smile::msp_smile:

 

[LegDeLimber]

yeah, I just figured to play it by ear on showing any pics.
...have to see if I get a clerk that's trying to clear the line of customers**
or someone that wants to debate about it and the pics would be in my rebuttal.

**was leaning towards picking a nice weather day to go in
and let the crowd situation drive that urge to clear the line.

 

[importjunk]

yeah, I just figured to play it by ear on showing any pics.
...have to see if I get a clerk that's trying to clear the line of customers**
or someone that wants to debate about it and the pics would be in my rebuttal.

**was leaning towards picking a nice weather day to go in
and let the crowd situation drive that urge to clear the line.

Box store returns are quickly processed 5 min. before closing time.

 

[LegDeLimber]

I grabbed the dial calipers and scribbled some notes about the oil pump.
forgot to count the teeth on the plunger, but can check that later if needed.
It's been a while since I tried to sketch up a part,
so let me know what's missing or doesn't make sense.
(5 pic limit, so a split posting)

 

[LegDeLimber]

a couple more of the housing.

 

[LegDeLimber]

I stopped at the box store and asked about replacing the ailing short bus saw.
After a phone conversation with someone at the the warrenty co,
it *sounds* like I might end up with the old saw
and a store credit, in my hands
(just waiting for something to arrive in the mail now)

If so, I'll get to shoot some teardown pics of that lumpy cylinder.

 

[tomandjerry00]

Can someone post a chain recommendation with link, size, etc?

Howdy,

I bought my Poulan Pro 5020 and love it! I'll be clearing a bunch of fallen trees off the farm roads next weekend and wanted to pick up a couple extra chains. I'm a bit of a noob when it comes to saws so could someone post a link, type, size, etc of a recommended chain for this saw with stock bar?

I have files and an electric sharpener, but would prefer to saw all day and get the roads clean.

Thanks a lot!

James

 

[Modifiedmark]

Howdy,

I bought my Poulan Pro 5020 and love it! I'll be clearing a bunch of fallen trees off the farm roads next weekend and wanted to pick up a couple extra chains. I'm a bit of a noob when it comes to saws so could someone post a link, type, size, etc of a recommended chain for this saw with stock bar?

I have files and an electric sharpener, but would prefer to saw all day and get the roads clean.

Thanks a lot!

James

You need a 3/8 pitch, .050 gauge chain that's 70 drive links long.

Sounds like you might like a semi chisel chain instead of a full chisel. They stay sharper longer when cutting dirty stuff. Oregon 72 DP has always done well for me.

 

[LegDeLimber]

2nd 5020, another bad piston & cylinder.

Went and picked up another 5020.
got it home and unzip-tied things then took a quick look over.

Gave a few pulls on the recoil.
Hmm, this one feels weak too. Did a quick check and comp gauge shows 94#

Pulled the muffler and grabbed the camera, Not a pretty sight in there.
Two shots of the piston, one of the intake side of the cylinder
and one of the original factory spark plug

 

[CTYank]

No, oil is not optional in the mix. Really! :msp_mad:

Was this one intended as a replacement? What a maroon!

 

[LegDeLimber]

yes, this one was the warranty replacement.
I never even put fuel in it, just did the look over and found this mess.

 

[Modifiedmark]

Went and picked up another 5020.
got it home and unzip-tied things then took a quick look over.

Gave a few pulls on the recoil.
Hmm, this one feels weak too. Did a quick check and comp gauge shows 94#

Pulled the muffler and grabbed the camera, Not a pretty sight in there.
Two shots of the piston, one of the intake side of the cylinder
and one of the original factory spark plug

You say that came like that new in the box? I have a hard time believing that. In fact I dont.

 

[LegDeLimber]

Modified, I'm taking the compression gauge and torx driver with me
on the next trip.
The next saw will get checked at the store, before I even bring it home.

 

[Chris-PA]

Where are you getting these? Is it some kind of exchange with the store? There is no way that came from Poulan that way.

 

[LegDeLimber]

Woodheat, I got both of them from the same Lowes store.
There were 3 saws in the store when I got this one
So I picked the highest serial number to hopefully avoid
getting one from the same batch.

 

[redunshee]

Woodheat, I got both of them from the same Lowes store.
There were 3 saws in the store when I got this one
So I picked the highest serial number to hopefully avoid
getting one from the same batch.

Man,something sounds amiss.

 

[echoshawn]

:msp_confused: That looks like straight-gassed damage to me on the 2nd one... Customer return that got "tested" at the store and resealed????

 

[joe25DA]

Can you post some pics of the rest of the saw, the bar, chain, fuel tank clutch cover...if those are "new" saws then lowes or home depot is pulling a fast one on customers and swapping returns on to the shelf. I bet if you pull some covers off you'll find dust and dirt. It wouldn't surprise me, any happy homeowner can walk into a box store pull a saw off a shelf and be a weekend warrior having no education on the tool at all. Not his fault the dummies at the store are clueless too. Long story short a nice saw gets destroyed from regular gas, Poulan, echo whatever. Very rarely is failure caused by anything other than operator error.

 

[LegDeLimber]

Guys I've already taken that one back (this afternoon)

So unfortunately I missed getting any pics of the last poulan,
but without pulling any covers the saw looked unused
i.e. no damage or wear on the bar, new not resharpend chain.
under filter cover carb area looked clean.
top of piston had very little carbon on it.
no scuffs on bottom of saw or elsewhere.
There was an oil film on piston and cylinder wall

But I never fueled up and ran it!


I took a look at the last 5020 that was in in stock, pulled the muffler and spark plug
and It also had some spots and craters with some corresponding vertical lines.

Guy at the store looked like he wasn't surprised by this
and said that they had seen a high number of Poulans with compression issues.

So in light of all this I just decided to bail out on the 5020 experience and went for a Husky 450 rancher.

 

[zogger]

Woodheat, I got both of them from the same Lowes store.
There were 3 saws in the store when I got this one
So I picked the highest serial number to hopefully avoid
getting one from the same batch.

Dont dork around with customer service, go right to the top manager on duty then. Show him the damage. They are jerking your chain and something just aint right, and they might be doing it to other customers. its one thing to sell cheap a broken thing as is, quite another to try and pass off an obviously borked tool as new.


edit: whoops, should have read to the end. Hope you didnt buy that husky at the same store.