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Hm, I thought I did write in this thread that we had something cookin, but I perhaps I am mistaken. Either way, glad I was able to restore your hope in us!

Still a work in progress for us. Can't quite tell you when things will wrap up, but do note our engineers are working on it! That's tough to hear our FP1000 isn't being used. I do admit it needs dialing, but just a reminder that you're looking for light passes on it. If you're anywhere near...

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@panolo You can either write a message here and I can get back to it, or if you need an immediate answer you can give us a phone call between about 11AM and 5PM PST when Justin is in the office and he can help you out. Dial our main line, say you're an FP1000 customer from the ArborSite Forum...

I just wanted to pop in and say that I've been lurking and reading everything, but didn't really want to interject myself since everyone's playing around with the unit. I've refrained from commenting how to do something cause I'm also interested in seeing how everyone naturally uses the product...

Glad Justin, the engineer, was able to help you. In case he didn't recommend it: watching the videos we have on the listing will help deal with 90%+ of the learning curve! Quick tip for better cell phone pictures: try getting some good lighting on the thing you're shooting. Too little light...

@panolo Glad you were able to call and reach our engineer on this. You spoke with Justin and I followed up with him on your issue. Sounds like a simple situation: the knob was turned quite a ways in, which choked up the adjustment range you actually have. Backing the knob quite a ways out will...

Hey guys. Sorry I haven't been able to respond in the past couple days. I'm responsible for quite a bit of things here at TEMCo, and several tasks have required my urgent attention. Just wanted to follow up and say I haven't abandoned this thread and will respond when I get some time to do that...

I think I misunderstood your initial question, as I noted afterwards, especially within the context of @Haywire Haywood asking his question. Just to clarify again regarding dressing, where I use "dressing" to mean reshaping a grinding wheel such that it serves the following two purposes of a)...

We are on the same page. I'm just being nit picky: the wheel doesn't have to be steel. Many are aluminum.

You can dress CBN wheels. Not that you really need to, but you can. Though I think I misunderstood your question, which is why I tried to clarify. I suppose you're asking the same question as @Haywire Haywood. The wheel currently provided with the FP1000 can be dressed, of course, just like any...

Just to clarify: you can dress the supplied wheels as you would any CBN wheel. I forgot to answer: we don't really have the numbers on wheel wear and how long each one should last - this would require empirical testing. We have had several customers who needed new ones, but we don't have the...

One of the things we can reveal now is that we do have resin bonded CBN wheels almost complete! It took some fine-tuning, as we wanted to make sure the tolerances on them are tight enough so that they don't vibrate on the high RPM spindle. We expect them to be ready for sale around the end of...

I am confirming this is correct. Thanks for so carefully explaining this, @Philbert. I was worried about answering this directly as there are certain forum rules I agreed to before posting here.

Understood. I understand the tough financial issues with getting our products to our Canadian customers.

Thanks for that, @Big_Eddy! Glad you like the FP1000 and I hope it is serving you well for your particular application. Just curious: are you sharpening before you head out, after a days work, or do you bring it with you and sharpen your chains? You're the first actual user on this forums, so...

The short answer is cost: the design of the sharpener is minimal to accommodate what we thought was the largest initial batch of users. We don't think (at least initially) raising the cost of the unit to accommodate what we believed was a small group of people (people who think counting cutters...

I spoke with Justin, our engineer on this product, and he said that it would be possible for you to mod the slot to accommodate .058" chain. The clamp should also be able to accommodate it. Below are some images of the typical slot and clamp measurements. He believes there is a reasonable...

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That you're looking for your credit card. ;)