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My awning is fixed, looks brand new :) dude even straightened out and cleaned the gutter before he left. Thanks again for all the help!

I think I am in a good place with this now. Thank you all for all your advice, it was very very helpful.

Agreed.

Update. So talked to the community manager. Very supportive. She said they've been using this company for a long time and she does believe they're good on their word, but she also understands I need to protect my home and cover my own ass basically. She had me fill out a complaint form, send her...

All great points, thank you. How do I get around letting them send someone to do the repairs without taking it to court? I agree I want someone with appropriate skills.

Thanks so much for clarifying. Will be speaking with park manager as soon as I get home, so hopefully they will be helpful. I will be taking some more pics when I get home as well.

If I did end up taking this to court, do you think that the fact that I don't have before pictures of my awning would work against me, given that I have everything else?

Ah, yes, thanks for reminding me of the time frame! I figured I would call back on Friday for an update and if I get the same response or they haven't moved I'll let them know I'm going to start working on a claim.

I really do not want to take it to court, mainly because I don't have the money for a lawyer. But I know I have a case. And I as I understand you don't need a lawyer for small claims. I don't think this exceeds $5k worth of damages, though it won't be cheap. Spoke with the owner again this...

Small claims court?

That makes sense...get the whole "scene" all together.

Unfortunately, no. The neighbor I wrote about dif say she could attest to the damage being new but I know that's not as good as picture proof.

Oh yeah I planned on getting the word out there as a last resort. No homeowners insurance so can't make a claim.

Good Good point, I will check in with the office manager tomorrow.

Thanks for your response!

I took pictures of the damage, the step stool , the tracks in yard where the truck drove, the wood chips all in my front yard where they broke down the trees, and I have a picture of the crane in front of my house.

Here's the situation: I live in Florida, in a trailer park. I own my home but pay lot rent. A few weeks ago, a tree fell in my neighbors back yard. Yesterday, a tree removal service came out with a big crane to remove the tree. I know this because while I was at work a neighbor sent me a...