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Sounds like hutzl service is not going to ship me squat.!!!! I guess their idea of customer service is, look dumb, act stupid, and keep the money regardless weather the saw kits are complete or not. I have bought about 16 kits, and their service sucks. Hutzl, get rid of Miss Jane as she does...

Kinda know how you feel, I ordered two hutzl ms360 saw kits. they were missing many parts, like the air box cover, small rubber seal between carb and air cleaner, and other parts. Hutzl service employee named Miss Jane, said, please try to assemble anyway, and also said, wont saw run as...