A friend told me he took his dad's 028WB to a hardware store thst is also a Stihl dealer and repair shop. The saw was stored for a long time and wouldn't start. They called him and told him parts weren't availible and they couldn't fix it. The saw he gave them in one peice was returned in a box completely disassembled. I dont understand why they had to take the clutch springs off and completely disassemble the recoil starter but they did. If they could remove a fastner they did it. Does anyone have an IPL and service manual for this saw? I have most of the bag of screws figured out but I want to be sure.