The dealers problem was the time frame...5 years. But business was slow to start with.I have a hard time believing someone going out of business because of warranty. I'm inclined to believe that he was a bad businessman more than anything. If Echo had so many warranty issues that warranty is what kept someone in business, Echo would've been bankrupt a long time ago. 99% of the time when someone comes in barking about warranty, its user stupidity. There's no money in warranty! Just buy what you like and don't worry about the marketing schemes.
The older the saw the more likely it was to have warranty problems.
Sort of like getting backed into a corner.
He certainly was not a bad dealer or businessman at all...just the time factor.
IMHO...5 years is just tooo long for a warranty for a chainsaw...that's at "breakline" for autos..!!
The main problem..as I see it..is that stuff just broke in less time than company expected.
But the parts were supposedly covered under the 5 yr. warranty.
Company won't honor the warranty...word spreads...few new sales...= out of business..!!
I really hate that he went out of business...kinda kept the Stihl guys on their toes.
Now I got 3 Stihl dealers close and 1 Husquvarna...the Husky dealer is same as...
you guessed it...the biggest Stihl dealer..!!