I bought a new 395xp that arrived today. The box was beat up like it had been around the world a few times, a foot holding a rubber damper was broken off, and I can't get the chain brake to click forward. It hasn't ever had chain oil in it, but it has had gas in the tank. I can smell it. I'm wondering if the factory starts all their saws as a test before shipping them out, or if somebody bought this, started it up and found the chain brake and/or something else broken, and returned it, and now this seller has a source of returned/refurbished/half-way broken chainsaws and is selling them as "new."