refused warranty for 5100s
Reviving an old but pertinent thread.
I have a Dolmar 5100s that has a scored piston, much like some folks have experienced.
However
API has denied the warranty due to "insufficient lubrication"
Here are the facts.
I used the saw 4 times in about 7 mo, always using the Jaso rated oil with 89 oct gas 50:1 just like the manual says.
This saw was used to cut approx 1/4 cord of maple-typical homeowner work.
The dealer is passing me on to the distributor, who seems to be ignoring my e-mails and calls.
Likewise I called Dolmar and they passed me back to API.
I bought the saw in 2011, as it turned out I was sold a 2008 saw, which seems to be the problem year.
Thanks for letting me vent.
Any help or insight is appreciated.
ElgBurner