There are tons of clowns in this industry , many dealers these days are so I’ll informed it’s sickening but you can thank stihl for that ... getting too big for their britches.. when it comes down to it it goes like this you can be the best servicing dealer in the area know the product inside an out recite it all in your sleep but if you can’t move product they do not give you the perks or let as much slide thru warranty as say the dealer down the street that has a few commercial tree trimming accounts an has one of these
so called certified technicians. It’s ****** but it’s the truth I witness it first hand . Have you ever brought your saw to a dealer just to have him tell you it’s not worth fixing within a few minutes of handing your saw to him or having to listen to the well it’s not really “cost effective “ to repair??? These are the words of a salesman not a shop with a reputable mechanic. If they pull the cord an say it’s burned up low compression .. don’t just take their word for it! Ask for proof , any reputable shop should be able to pull a tech off a job an show you first hand by removing the muffler revealing what condition the pistons in with in 5 min with the proper tools. It’s your right as the customer to be Able to ask questions. To many dealers these days should not even be legit dealers! Share your experiences with your local “ dealers” guys . The good the bad and don’t leave out the ugly!!!