Welcome to ArboristSite.com! Log in or Sign up to interact with the ArboristSite community.

ArboristSite.com Sponsors
 
 


  1. Please see this post Click Here Please ask questions if you have them!! I hope this is going to be great for us all.
    Dismiss Notice

New Stihl MS261 metal broken near oil cap

Discussion in 'Chainsaw' started by jreed, May 16, 2018.

  1. jreed

    jreed ArboristSite Lurker

    Joined:
    Aug 25, 2006
    Messages:
    28
    Likes Received:
    3
    Location:
    Friendsville, MD
    just brought my new ms261 home from the dealer today. Upon inspection I noticed the metal that sticks out beside the gas cap is busted off. Has anyone had this problem? It isn’t a big deal but I hate to pay that much money for something that isn’t perfect.
     

    Attached Files:

    farmer steve likes this.
  2. KiwiBro

    KiwiBro Hold my beer and film this...

    Joined:
    Jan 28, 2009
    Messages:
    6,143
    Likes Received:
    9,702
    Location:
    Aotearoa
    That's the new reduced weight version.

    But I'd be taking it back for a replacement. Dealer shouldn't have any prob with that if it left their store like that.
     
  3. jreed

    jreed ArboristSite Lurker

    Joined:
    Aug 25, 2006
    Messages:
    28
    Likes Received:
    3
    Location:
    Friendsville, MD
    Yep, definitely left the store like that. I noticed it as I was carrying it in from my car. Even double checked in my car to make sure nothing banged into it and the piece wasn’t laying somewhere.

    This thing is definitely lighter. Must better than my ms290 I’ve used for 10 years.
     
    farmer steve likes this.
  4. Cody

    Cody ArboristSite Guru

    Joined:
    Nov 25, 2013
    Messages:
    733
    Likes Received:
    1,524
    I'm sure it would be fine, but the dealer should have noticed that and sold accordingly. I've always hated that lip, and while I'm sure it's there to protect the cap, I wouldn't hesitate to smooth it down on that saw, and maybe find some touch up paint. That is of course if the dealer wants to play games.
     
    smokey7 likes this.
  5. CR888

    CR888 Addicted to ArboristSite

    Joined:
    Feb 17, 2013
    Messages:
    3,079
    Likes Received:
    5,026
    Location:
    Australia
    Its quite a common breaking point is Stihl saws, seen it a few times. No big issue on an old beater saw however the little piece is there for a reason to protect the highly complex and fragile porcelain flipidy-doo oil cap. A new saw off the shelf from an authorised dealer should be inspected, setup & in perfect condition when let out the door....that's their job & the reason you are supposedly meant to purchase from a dealer. I would not cut wood with it until you get a new one so there is no question over when it happened.
     
  6. Honyuk96

    Honyuk96 ArboristSite Lurker

    Joined:
    Apr 19, 2018
    Messages:
    32
    Likes Received:
    101
    Location:
    Michigan
    Pretty clear somebody put a sticker over a blatantly clear fracture. I'd be upset
     
    Canyon Angler and Cody like this.
  7. thetoolnut

    thetoolnut ArboristSite Operative

    Joined:
    Jul 27, 2013
    Messages:
    168
    Likes Received:
    130
    Location:
    emerald isle
    Bring it straight back and look for a replacement.

    Sent from my SM-G389F using Tapatalk
     
    Tex68w likes this.
  8. 2412

    2412 ArboristSite Member

    Joined:
    Jan 2, 2018
    Messages:
    73
    Likes Received:
    133
    Location:
    Central IL
    Don’t put gas in that end. And take that saw back.
     
    cuinrearview and grizz55chev like this.
  9. thetoolnut

    thetoolnut ArboristSite Operative

    Joined:
    Jul 27, 2013
    Messages:
    168
    Likes Received:
    130
    Location:
    emerald isle
    That's the oil reservoir.

    Sent from my SM-G389F using Tapatalk
     
    Cope1024 likes this.
  10. jreed

    jreed ArboristSite Lurker

    Joined:
    Aug 25, 2006
    Messages:
    28
    Likes Received:
    3
    Location:
    Friendsville, MD
    Oops, yeah, oil cap is what I meant :)
     
  11. Canyon Angler

    Canyon Angler ArboristSite Guru

    Joined:
    Aug 18, 2006
    Messages:
    983
    Likes Received:
    587
    Location:
    Far East Virginia
    +1

    "Yup, we'll just paste this sticker right over the missing piece as if to say, 'Yessirree, we looked it over, and that's no big deal so we're giving it our Official Dealer Sticker of Approval®' and you shouldn't question it..."

    Makes me wonder whether the OP deals with the same dealer who tried to pull a fast one on the old vs. new/improved version of a saw earlier this week...
     
    Tex68w likes this.
  12. Duane(Pa)

    Duane(Pa) It's the chain...

    Joined:
    Sep 15, 2011
    Messages:
    2,043
    Likes Received:
    2,937
    Location:
    Centre Co.
    The sticker is from the factory not the dealer. Sure hope this ends up better than the last one...
     
    farmer steve and Tex68w like this.
  13. Canyon Angler

    Canyon Angler ArboristSite Guru

    Joined:
    Aug 18, 2006
    Messages:
    983
    Likes Received:
    587
    Location:
    Far East Virginia
    Yes, I know.

    But I doubt anyone at the factory schmutzed the sticker down over the broken-off missing metal, as it appears to be in the photo, as if to suggest "This is the way it's a-posed to be, elsewise there wouldn't be this-hyere sticker like, aight?"

    That's got the dealer's fingerprints all over it...or else, if someone in the store did it and the dealer didn't notice it before selling the saw, that's almost as bad...
     
  14. blsnelling

    blsnelling Site Contributor

    Joined:
    Nov 8, 2006
    Messages:
    53,144
    Likes Received:
    30,725
    Location:
    Franklin, OH
    No, that sticker wasn't put there to cover up the crack. That's where they are on all new saws. SMH
     
    Cope1024 likes this.
  15. jreed

    jreed ArboristSite Lurker

    Joined:
    Aug 25, 2006
    Messages:
    28
    Likes Received:
    3
    Location:
    Friendsville, MD
    I knew exactly which saw I wanted and went in and told them. This was the only one left and it was a floor model. We grabbed it off of the shelf and the guy even gased it up and filled the oil reservoir and didn't notice it (or ignored it). When I thought about that, my thought was maybe it happened in my car because surely he would have seen the damage. But there's no way it happened in my car. I have to imagine it would have to take a pretty heavy shot to break that metal.

    At any rate, I called and they said to bring it in and theyd take a look at it.
     
    Tex68w likes this.
  16. boltonranger

    boltonranger ArboristSite Operative

    Joined:
    Mar 28, 2008
    Messages:
    489
    Likes Received:
    133
    Location:
    Northeast
    I can’t handle the saw or look in person;
    So I’m assuming all this will ever be is cosmetic.
    If the dealer would reduce the sale price by an amount you both can live with, I would consider that.

    My saw has the “lip” and it’s a pain to keep the stuff that collects between it and the oil cap out of the tank.
    If this eliminates that - it’s a “plus” in my opinion.
     
    Cody and CR888 like this.
  17. Canyon Angler

    Canyon Angler ArboristSite Guru

    Joined:
    Aug 18, 2006
    Messages:
    983
    Likes Received:
    587
    Location:
    Far East Virginia
    Considering the $$$$$$ price you pay for a new Stihl, I would want all the lipstick the pig came with (and all the powdercoating or paint the metal came with)...

    If it's no big deal, then the dealer shouldn't have a problem replacing it, since if it's no big deal, they'll have no trouble pawning it off on some other customer, right?​
     
    smokey7 and thetoolnut like this.
  18. JimM

    JimM ArboristSite Guru

    Joined:
    Nov 28, 2009
    Messages:
    609
    Likes Received:
    465
    Location:
    IN
    Pretty sure he is merely saying it was busted before the sticker was applied.
     
    Honyuk96 likes this.
  19. Honyuk96

    Honyuk96 ArboristSite Lurker

    Joined:
    Apr 19, 2018
    Messages:
    32
    Likes Received:
    101
    Location:
    Michigan
    Yeah i wasn't placing blame anywhere just mentioning that someone clearly put a sticker over damaged product, thats all.
     
  20. KenJax Tree

    KenJax Tree Terraphobic

    Joined:
    Feb 17, 2012
    Messages:
    11,581
    Likes Received:
    13,378
    Location:
    Over there
    The sticker is put on there at the factory not the dealer. It looks like the piece busted off and the sticker peeled off the piece that broke.
     
    blsnelling likes this.

Share This Page