ArboristSite.com Sponsors
 
 


Nothing but site issues

Discussion in 'Bailey's' started by lostone, Apr 21, 2019.

  1. lostone

    lostone Stihl Runnin

    Joined:
    Jul 20, 2002
    Messages:
    925
    Likes Received:
    184
    Location:
    Salt Lake, Ut.
    Several times and on several computers I have tried to make orders in the recent past. Just tried to place an order again today and all your site does is pause when I need it to get me the shipping total and info. I let is set there for a while and tried several times to refresh with no luck.

    Went to your competition and placed an order. I have purchased from Baileys in the past and was happy but haven't been able to use their online several times now.
     
  2. stevephillips

    stevephillips ArboristSite Member

    Joined:
    Jul 6, 2004
    Messages:
    95
    Likes Received:
    20
    Location:
    NE Kansas
    Same here. It was almost impossible to place an order.
     
    flatbroke, STEVEGODSEYJR and Duce like this.
  3. STEVEGODSEYJR

    STEVEGODSEYJR ArboristSite Guru

    Joined:
    Jun 19, 2008
    Messages:
    880
    Likes Received:
    213
    Location:
    Connersville, IN
    Agreed, have had the same problems before myself. Went somewhere else and got what I needed with no issues.
     
    stevephillips and Duce like this.
  4. Bailey's Inc.

    Bailey's Inc. Professional outdoor work gear & equipment

    Joined:
    Apr 21, 2015
    Messages:
    192
    Likes Received:
    72
    Location:
    Woodland, CA
    My sincerest apologies for the inconvenience. We have been experiencing some issues on the website that we have been working to resolve. Our customers are very important to us. If you continue to have issues on the website please feel free to contact me directly at 800-322-4539 x253.

    Cynthia
     
  5. flatbroke

    flatbroke ArboristSite Operative

    Joined:
    Nov 25, 2017
    Messages:
    292
    Likes Received:
    1,112
    Location:
    Left Coast
    I have had problems too, and since stopped shopping with them. too bad as it was convenient. seems like a bunch of kids answering the phone that have zero knowledge of the stuff they are selling other then what is written on the card or screen in front of them
     
    stevephillips likes this.
  6. lostone

    lostone Stihl Runnin

    Joined:
    Jul 20, 2002
    Messages:
    925
    Likes Received:
    184
    Location:
    Salt Lake, Ut.
    Placed a small order with Baileys today and everything went fine. Thanks for fixing the issues.
     
  7. Topbuilder

    Topbuilder Mouth breathers need not apply.

    Joined:
    Sep 23, 2012
    Messages:
    499
    Likes Received:
    459
    Location:
    Lone Stare State, USA
    I tried to place an order where the ship to address was different than the credit card. Fagetaboutit… not happening. Changed the order to deliver to my account address, using paypal, everything was fine.
     

Share This Page