We turned cable tv box in on Monday, told them we wanted to keep the internet, paid the adjusted bill and left.
A simple deal right? Tuesday morning a tech comes by, climbs the pole, no internet. I go to the office where some pinhead tries to tell me that the next appointment would be Wednesday afternoon. It got loud in there. An hour later a tech comes by, climbs the pole, tells me all is well. I tell him, it isn't working. This pinhead tells me the modem is shot, so back to the office for a new one. Back home, big surprise, no worky. Another trip to the office, where it got loud again. An hour later, a tech climbs the pole, same result, he checks the line to the house, checks the line in the house, installs yet another new modem, makes several cell calls. Still nothing. He climbs the pole, then the pole on the other side of the street, then back to the first pole. He replaces a line that was new back last September and ping, the 'net is back. An hour later, Charter calls wanting to know how things went....
LMAO!!!