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Woodland Pro full brim aluminum hard hat #758 ALU

Mountainman

Mountainman

ArboristSite Operative
Joined
Jun 24, 2002
Messages
343
Location
North Carolina
I've had pretty good luck with Woodland Pro in the past, but not this time. This hard hat is an insult. Came with a small dent in it for starters. Hat sits up way too high on the head. But the deal breaker: The HORRIBLE cheap, Chinese plastic suspension system. It's so shoddily made, it bites into my head to the point that I can't stand to wear it. Bottom line, this hard hat is cheap, Chinese junk. I dug up the smallest box the item would fit in, 13.5 X 10 X 8.75, from Bailey's, and weighed and measured the package to calculate shipping via USPS Retail Ground: $17.60. Weight is 2 pounds, 5 ounces. That adds insult to injury. I already paid for the shipping one way, and I feel that Bailey's should pick up the tab for return shipping under the circumstances. Could you please send me a pre-paid return shipping label? Order number is 400315051.

Thanks.
 
Bailey's Inc.

Bailey's Inc.

Professional outdoor work gear & equipment
Joined
Apr 21, 2015
Messages
206
Location
Woodland, CA
Hello! We are so sorry this happened. And the WoodlandPRO hat did not meet the high-quality standards our customers deserve. We appreciate you letting us know. Please let us do what we can to make it right by providing the best way one of our customer service agents can contact you.
 
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