PSG caddy vs Jack vs Kuuma Vapor vs Napoleon HMF150 --yes, another "help me pick a wood furnace"

[spadjen]

It's been a year or two since I seen this...IIRC it was everything from damaged in shipping, and Napolean was no help at all, to parts not fitting correctly, Napolean no help again, and I think like Laynes said, damper sticking, and once again Napolean no help, I see a theme there. If this is the same company that makes the Napolean stoves, it seems people have better luck with those...IDK?

Where are you located? The last time I was in the store, Lehmans Hardware in Kidron Ohio had one on the floor, I dunno if they'd sell it off the floor or if you are close enough to make that work. I think there is a large amish Caddy dealer in Millersburg Ohio also, I don't have any contact info on them and PSGs dealer locater is total crap...at least it doesn't work for me...at all! So, I know...I'm a big help, right?!
/QUOTE]
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I am in NH. not many dealers around here. I called a few and most of them and had to repeat my self several times like they never heard of one. LOL

 

[flotek]

Its your money and your house I'm not going to criticize you over that but I t is my opinion if your not satisfied with a heatmax / tundra your also not going to be any better off buying a caddy . It's virtually the same furnace . It even shares the same firebox .sure I think the caddy is more refined but if your tundra is functioning I personally don't see much to gain in your situation especially being that the caddy is double the cost .. The napolean is a 3,000$ mystery machine that no one knows much about and the kumma seems great if your willing to wait a year and pay a kings ransom for similar burn times and btu output . What's this about a sticking damper ? It's easily adjustable don't see how it's un fixable ...I bought one of the first drolets I'm heating my house in northern pa that's 2,000 sq ft and it does a great job with long clean burns .

 

[spadjen]

Its your money and your house I'm not going to criticize you over that but I t is my opinion if your not satisfied with a heatmax / tundra your also not going to be any better off buying a caddy . It's virtually the same furnace . It even shares the same firebox .sure I think the caddy is more refined but if your tundra is functioning I personally don't see much to gain in your situation especially being that the caddy is double the cost .. The napolean is a 3,000$ mystery machine that no one knows much about and the kumma seems great if your willing to wait a year and pay a kings ransom for similar burn times and btu output . What's this about a sticking damper ? It's easily adjustable don't see how it's un fixable ...I bought one of the first drolets I'm heating my house in northern pa that's 2,000 sq ft and it does a great job with long clean burns .

I was happy with heatmax. It's defective. Looking for something that has a more quality build. 2k Xtra for a caddy must be for something? Caddy is available Feb. Kuuma in Jan.

 

[newyorker]

Call around for a caddy around here they keep them in stock

 

[ziggo_2]

i messaged kuuma awhile back to see how long the waiting list is....they never got back to me, apparently they dont want to sell me one. last i heard the wait was almost a year for one. but thats coming from other AS members.

 

[spadjen]

i messaged kuuma awhile back to see how long the waiting list is....they never got back to me, apparently they dont want to sell me one. last i heard the wait was almost a year for one. but thats coming from other AS members.

January is the next available

 

[spadjen]

Call around for a caddy around here they keep them in stock

I called everyone in 150 miles. outside that area no one will sell me one since they are not my local dealer.

 

[ziggo_2]

I called everyone in 150 miles. outside that area no one will sell me one since they are not my local dealer.

thats dumb. Its not often you hear a business refusing to make a sale....dont tell them where you live next time.

 

[flotek]

Spadjen what state do you live in

 

[laynes69]

According to PSG's website and from the previous rep that was here, even though some have purchased without a dealer, they only sell thru dealers. I guess that's so they can work dealers that can install and service the units. The Tundra on the otherhand was marketed as a DIY unit that was plug and play to replace the older add-ons.

 

[newyorker]

yea i bought mine from a supplier but that took some fanagle

 

[laynes69]

Personally, there's many people that can install themselves. I've seen a few threads where the "pros" did a terrible job and cut corners. The manual just about spells everything out, and if assistance is needed, the company I'm sure would help. I understand psg wants the best, but I'm sure they would sell alot more units if it wasn't dealer intended.

 

[brenndatomu]

Spadjen what state do you live in

I am in NH. not many dealers around here

i messaged kuuma awhile back to see how long the waiting list is....they never got back to me, apparently they dont want to sell me one

I bet they didn't get the message. I emailed them last week with a question, they got back with me in a couple hours...

 

[iowa]

I bet they didn't get the message. I emailed them last week with a question, they got back with me in a couple hours...

Perhaps a friendly call to them directly and talking with them would be the best. Messaging them on here may go on deaf ears as they are extremely busy...