Stihl-Bummer
ArboristSite Lurker
So like the title Says I have a brand new 2020 chainsaw. I purchased Stihl 2 stroke oil. the orange bottle from the dealer. I use 93 Octane non-ethanol And I mix 2.6 ounces per 1 gallon for a 50:1 ratio. So I’ve used the saw maybe 4 to 6 times and I’ve cut down 2 white oak trees that are about 100 feet tall and 4 feet wide at the thickest part of the base. I usually keep the chainsaw in about 70 to 80% throttle and I sharpen the blade every time I’m done. I’ve used about six tanks of gas. This saw never gave me any issues at all one day I was milling a 6 foot long tree. making an 8 x 8 post. Now of course you can’t bury the chainsaw when your milling you have to dip the tip in and walk it backwards let off the gas and then go back to the top take another half inch to 1 inch of wood walk it back and repeat this process several times. So the throttle was at about 80% meaning I pulled the trigger Fully and slightly light off and heard the engine pitch reduce. And then it just puttered and stopped working???? Then there was no compression at all in the engine if I grab the starter rope the chainsaw will just fall all the way to the floor by itself? And it would leak the fuel out the front underneath the exhaust muffler? So since this $700 chainsaw was still within the one-year warranty I thought Stihl would completely fix it. Once they did their inspection they called me back about a week later and said the piston and cylinder were completely scored. They said it was most likely due to the fact that I was over speeding and that I was most likely using a dull chain. They said they would pay to completely rebuild the saw for all the parts as long as I pay a little less than 200$ for labor. I of course agreed and I’m getting my saw completely rebuilt bearings piston and cylinder. The dealer has been really helpful and working with me. But the question still remains I was following the manual doing 50 to 1 ratio not burying the saw I was sharpening the blade every time. I would use my air compressor every time and clean all the wood chips out clean the air filter I mean I was very meticulous and making sure it was well kept. What’s to say it’s not gonna happen again what do you guys think I did wrong? I honestly thought these chainsaws were very strong and capable of handling a lot of crud!? I don’t think Stihl is wrong and I’m glad they came to a compromise with me. Instead of completely blaming me. Is it possible that I was given a lemon chainsaw or is it possible that anyone can blow up a brand new Stihl? I really wish I pulled out the spark plug the day I brought it home and looked at the piston and cylinder to see if it was perfect. Maybe someone was red lining the snot out of it before they sold it to me.or it was just user error? What do you guys think? Has this happened to anyone else?