500i and MS462 ipl request

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Michael Bradshaw

Michael Bradshaw

ArboristSite Lurker
Joined
Apr 8, 2023
Messages
37
Back about 5 weeks a go I bought a MS 462 Non M-Tronic, carbureted saw. I contacted Stihl to see if they would allow me to purchase a factory service manual, and they told me that only trained factory service representatives would be allowed these manuals. I think that shows a rather lack of foresight and customer service. Not everyone lives close to a dealership. Also there are many people who have or are mechanically inclined to do the work themselves. Then you have the guys that just want to know how things work. I understand why they do it this way, but I don't have to like it.
 
ray benson
Joined
Sep 11, 2002
Messages
32,069
Location
Indiana
Back about 5 weeks a go I bought a MS 462 Non M-Tronic, carbureted saw. I contacted Stihl to see if they would allow me to purchase a factory service manual, and they told me that only trained factory service representatives would be allowed these manuals. I think that shows a rather lack of foresight and customer service. Not everyone lives close to a dealership. Also there are many people who have or are mechanically inclined to do the work themselves. Then you have the guys that just want to know how things work. I understand why they do it this way, but I don't have to like it.
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ian52694

ian52694

New Member
Joined
Jul 8, 2023
Messages
1
Location
Colorado
Howdy Guys! I’m a saw boss on a hotshot crew and with the 500i seeming like the future of fire saws I was wondering if anyone has the 500i IPL they could send me? It would be great appreciated for diagnosing and fixing saws in the field.
Thanks!
 
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