retired redneck
ArboristSite Guru
How long do you keep a repaired saw after calling the owner? I have called him twice in two months,he says he will pick it up on a sertan day but never showes up. can i sell it for the repair bill??
keeping saw
- Thread starter retired redneck
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Saw Dr.
Junk Collector
Next time you call, tell him if he does not come within two weeks, it will be sold for the bill.
You could also tell him that you're shipping his saw to American Samoa so the natives can use it to carve out their canoes...
MS460WOODCHUCK
Addicted to ArboristSite
Bye- Bye saw IMO. He's already lied twice.
It could be that he's had something genuine come up. One time a customer brought in a mower and we called him and told him it was done. He said he'd be in the following week to get it. Well, a few weeks later we called his house and the shop manager (my boss at the time) started in on the guy's wife rather sternly, only to find out the guy had died the day after we initially called him.
My boss felt like a real heel at that point.
chainsawland
ArboristSite Operative
90 days is a fairly standard policy. After that, the saw is yours. You should post that as a policy in your shop somewhere that it's clearly visible.
wigglesworth
Booned
FWIW.......I buy abandoned saws...
retired redneck
ArboristSite Guru
I seen the saw owner a couple of days ago at the local gas station, but he drove away before i could say anything to him,and he looked right at me. I don't like to sell some ones saw but i have my time and parts,I will call one more time and then sell it...
wigglesworth
Booned
I cant resist.......what is it?
I'm betting it's a Wild Thing...
retired redneck
ArboristSite Guru
It is a 55 rancher in very good shape 160 lbs comp,not that crappy 455..
wigglesworth
Booned
That will be a saw he will very much miss. Im betting he cough's it up, once you tell him your gonna sell it. If he dont, he is silly...
Yep, a good condition 55 is worth some coin. No sense in letting it go for a repair bill, unless the repair bill was for a new crankshaft, piston, and cylinder...
wigglesworth
Booned
Yep. I have one on the bench right now. Super clean, needing a piston and bearings.
Anthony_Va.
XPW Fan Club
Bout time I can agree with you on something!
I say definetly hang on to it for now. Ask these guys on here saying to sell it to put thierselves in the customers shoes. Maybe he got hard up for money, maybe something came up. I would at least give him fair warning before I sold it.
I do understand you needing your money also bud, don't take me the wrong way.
pickwood
ArboristSite Operative
Shops around here give you 45 days-then they can sell it. If they guy is having $$ troubles, then he should call the shop and work something out. When you avoid the calls and the issue- then the saw should be sold to cover costs.
Bout time I can agree with you on something!
I disagree with you on that !
when have we ever NOT agreed ??
LOL !!!
tnx man..
You have to make them aware of your intentions to sell it should he not pick it up...
I recently had a guy come in looking for a trimmer he had left 4 years prior...
the way things are today, people have great intentions of getting there saw/equipment fixed, and then after they drop it off, they have something bad come up....
It happens, we try and work with people as best we can....
If we do sell customer's equipment, we do so to close friends that we know will not abuse, so that in the rare case that someone starts a real stink, we can easily purchase back from sold to customer and resell to the original owner...and that is made clear when someone gets a deal....
Stuff happens, sometimes stuff that cant be controlled....
I recently had a guy come in looking for a trimmer he had left 4 years prior...
the way things are today, people have great intentions of getting there saw/equipment fixed, and then after they drop it off, they have something bad come up....
It happens, we try and work with people as best we can....
If we do sell customer's equipment, we do so to close friends that we know will not abuse, so that in the rare case that someone starts a real stink, we can easily purchase back from sold to customer and resell to the original owner...and that is made clear when someone gets a deal....
Stuff happens, sometimes stuff that cant be controlled....
I'm not a repair shop owner so don't know for sure, but a friend once told me that in our state there is a minimum time you have to hold the repaired item after notification to the owner that it is done. I don't know whether this is the case, but if it is, you may have a state reg' that covers it.
