The whole operation was comprised of amateurs, from the climber (possibly the biggest amateur, clearly no chainsaw skills) to the rest of the "crew." I'm pretty sure they were using steel cable with a choker to rig that top (listen at 0:26 he says "gotta make sure the cable is not in my way"); who knows what the hell they had it hooked to; there's no way it was on a lowering device. Aside from the obvious issue that these guys tackled a project that was way over their head, what the hell is wrong with homeowners who hire guys like this? Honestly it's an insult to the profession. You can't blame knuckleheads like this for wanting to go out and a make a few bucks, but for someone to entrust the safety of their home/property with a bunch of goons to save a little bit of money really chaffs at me. I hate to admit it, but any time I lose a job to a "fly-by-nighter" (because their price was way lower) and I notice a broken fence or window after the fact (have seen it a few times), it's hard for me to feel bad for the homeowner. It's really refreshing when you get customers that respect the arborist/treework profession, and don't choose a contractor solely based on price. One of the best feelings is when I contract a job in a multi-bid situation, and I know that I came in higher than another/other bidder(s).