Ryobi Customer support dropped the ball concerning my BC30 Brush Cutter/String Trimmer. Its been in service only 3-seasons and last fall started to exhibit problems maintaining at idle. I flipped to my old Shindaiwa T-20 and never got round to checking the Ryobi till recently. Nothing big to get the trouble child up and running and nothing most of you don't already suspect, fuel lines. They were swollen and cracking with the fuel filter bouncing around in the bottom of the tank. $#![ for quality materials in the fuel system I'm thinking. A cheap fix but its the character of the situation that some companies especially those selling to "big box" stores tend to use the cheapest grade materials and don't seem to care when it fails probably hoping that we just buy replacements. Between both supply and return/overflow less than 12 inches of line that they could have sent to "make pretty". They differed to suggesting that I didn't drain the fuel in the off season. HA! They don't know me very well. The Shindaiwa took decades to do the same go figure.:angrysoapbox: Now what are the chances that they care about the rubber gasket on the gas tank and what happens when it leaks??:angry2: