:bang:
Been awhile since I posted last, but have a good story of the local Stihl Dealers from today.
I put my saw into storage mode recently and have the need for another bar, and as it's me I always buy 2 chains with each bar. My selling dealer had no 16" bars in stock, so on the rest of my journey and errands today I pass a good sized Stihl Dealer I didn't know about. I'm quite adamant I don't want any reduced kick-back stuff - too many bad stories from my FiL. She has a Bar (green label) - I ask if that is low kick back -"No it's the only bar Stihl makes". Then puts two green box chains down - no I say, they have the humped tie-straps; she goes back and gets two yellow boxes before she got the first set of chain I specified RSC.
I get home the chains are RMC and RS - back I go - "Oh - that doesn't matter, they are the same" she says. Ahh, no they are not, look at the cutters (she is clearly getting po'd), then I also note that the bar is not what I want either. After finding the chain mixup, I opened the box and it that crazy small radius tip. She sticks with the "that's the only bar Stihl makes" line - I had checked online before I left - no they still make 'normal' bars.
After, she became rather rude I decided to just do a 100% return and go the ebay route.
I have two NEW 16" Stihl Chainsaw Saw Chain 36230050060 33RSC-60 chains and one NEW 16" Stihl Chainsaw Guide Bar Rollomatic ES 30030008813 on the way for less (including delivery) than I was originally charged.
I just don't get it, you try to give local merchants your business and your get the wrong stuff with attitude. Ebay - no attitude - cheaper - quicker.
Been awhile since I posted last, but have a good story of the local Stihl Dealers from today.
I put my saw into storage mode recently and have the need for another bar, and as it's me I always buy 2 chains with each bar. My selling dealer had no 16" bars in stock, so on the rest of my journey and errands today I pass a good sized Stihl Dealer I didn't know about. I'm quite adamant I don't want any reduced kick-back stuff - too many bad stories from my FiL. She has a Bar (green label) - I ask if that is low kick back -"No it's the only bar Stihl makes". Then puts two green box chains down - no I say, they have the humped tie-straps; she goes back and gets two yellow boxes before she got the first set of chain I specified RSC.
I get home the chains are RMC and RS - back I go - "Oh - that doesn't matter, they are the same" she says. Ahh, no they are not, look at the cutters (she is clearly getting po'd), then I also note that the bar is not what I want either. After finding the chain mixup, I opened the box and it that crazy small radius tip. She sticks with the "that's the only bar Stihl makes" line - I had checked online before I left - no they still make 'normal' bars.
After, she became rather rude I decided to just do a 100% return and go the ebay route.
I have two NEW 16" Stihl Chainsaw Saw Chain 36230050060 33RSC-60 chains and one NEW 16" Stihl Chainsaw Guide Bar Rollomatic ES 30030008813 on the way for less (including delivery) than I was originally charged.
I just don't get it, you try to give local merchants your business and your get the wrong stuff with attitude. Ebay - no attitude - cheaper - quicker.