anyone give an hourly rate over the phone?
Anyone give an hourly rate for any work? Removals? Tree Care?
As one poster put it, some people are just wanting to know if its in their budget at all.
Its an opportunity to say this is our price, this is what we're bringing to your location: Large truck with operator, large chipper with operators, one climber and two groundmen, etc for $xxx/ hour.
When they say that it sounds expensive, its an opportunity to say, Of course there's insurance costs, worker's comp costs-- oh and it is one of the highest risk classes for employment, etc.
Sell them on why you're providing a specialty, potentially dangerous service, insured as compared to someone working under the table with potentially less experience, etc, etc. Compare and contrast to professional plumbers, electricians, and other skilled tradespeople.