outofmytree
Addicted to ArboristSite
If you own Bandit gear you will already know why a tree company would buy their machines. They make the best equipment for our trade and are always improving the designs without cutting corners. These machines are tough.
What happens after you buy a Bandit in Western Australia is the other reason why I love this gear.
Imagine waking up to this.
It is pretty tough to tow a 4 tonne chipper with a draw bar that looks like this.
Mind you. I think the Ford got the rough end of the stick
So this is the time line.
6.30am Car hits chipper
7.45am We drop chipper at Bandit Sales (Bayswater)
9.00am We drop truck at A&A Sheetmetal works (to repair broken tow hitch)
12 noon Bandit call to say they have stripped HB20 stumpgrinder, checked all systems, reassembled and given it the all clear.
4pm A&A Call to say the custom tow hitch has been cut off, rebuilt, fitted and painted.
5pm Bandit call to say chipper is all done except for draw bar.
12 noon following day. Bandit call to say chipper has been fitted with new draw bar, apron has been patched up ready to use and new apron is on order. Chipper is ready to go.
In our industry where time is money I lost exactly one day of income from this accident. If the chipper was not ready to go Bandit assured me they would have a loan chipper available that day free of charge. (I have been given a loan chipper in the past where repairs could not be completed immediately.)
To cut a long story short, if you work in the tree industry, buy Bandit. If you want a lesson in customer care, call Glenn or Jim at Bandit Sales (Bayswater). In the same breath, thanks to Andy and the guys at A&A sheetmetal who dropped all their work and fitted a custom tow hitch made from scratch in one working day. Simply the best service.
It isnt as new but it is ready to chip brush again.
What happens after you buy a Bandit in Western Australia is the other reason why I love this gear.
Imagine waking up to this.
It is pretty tough to tow a 4 tonne chipper with a draw bar that looks like this.
Mind you. I think the Ford got the rough end of the stick
So this is the time line.
6.30am Car hits chipper
7.45am We drop chipper at Bandit Sales (Bayswater)
9.00am We drop truck at A&A Sheetmetal works (to repair broken tow hitch)
12 noon Bandit call to say they have stripped HB20 stumpgrinder, checked all systems, reassembled and given it the all clear.
4pm A&A Call to say the custom tow hitch has been cut off, rebuilt, fitted and painted.
5pm Bandit call to say chipper is all done except for draw bar.
12 noon following day. Bandit call to say chipper has been fitted with new draw bar, apron has been patched up ready to use and new apron is on order. Chipper is ready to go.
In our industry where time is money I lost exactly one day of income from this accident. If the chipper was not ready to go Bandit assured me they would have a loan chipper available that day free of charge. (I have been given a loan chipper in the past where repairs could not be completed immediately.)
To cut a long story short, if you work in the tree industry, buy Bandit. If you want a lesson in customer care, call Glenn or Jim at Bandit Sales (Bayswater). In the same breath, thanks to Andy and the guys at A&A sheetmetal who dropped all their work and fitted a custom tow hitch made from scratch in one working day. Simply the best service.
It isnt as new but it is ready to chip brush again.