StubornDutchman
ArboristSite Operative
:agree2:
Saaaay, that's not bad for a dumb Dutchman!
Ha! Just gave you your first nova!
Thank you for the nova! Much appreciated.
Yesterday, I Delivered the Best 3 Cords Ever
- Thread starter Swamp Yankee
- Start date
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osujake
ArboristSite Lurker
proverb that I live by:
Buy the best and cry only once
Buy the best and cry only once
MacLaren
Addicted to ArboristSite
A good yarn.......2 thumbs up!
Gypo Logger
Timber Baron
This is a great story. Being a cheap Dutchman I can see myself falling into the same trap Mr X did, except for being a jerk to you. I'm glad he got taken down a peg or two.
I see one possible downside tho! He was a 100% wrong but that won't stop him from being pissed about the whole thing. Consider dropping off a token gift to him to smooth things over. That way he won't always be looking for a cheaper source of GOOD wood to show up his wife. After all, he was a four year customer.
Just something to consider.
Why do the Dutch wear wooden shoes?
To keep the woodpeckers from pecking at their head.
Lol, Couldn't resist.
The truth is that the customer comes first and generally 99.9 are good when you offer good service and product. If you can make the worst ones happy, everyone else falls into line, but there is a limit.
I lost it once on a Yugoslavian bricklayer. He was a three year, three cord customer and every year he said I was shorting him.
I swear he was hiding the wood somewhere because I know volume and measurement when it comes to cordwood.
So to give him the benefit of his doubt I included an "extra measure."
On the fourth year he made the same accusation of being short.
Well I lost it and threw 3 cords of primo split beech back onto the F600 in about 1/2 an hr. while all the neighbours watched while him and his wife begged me not to take it away. I just ignored them and drove off with the wood. What a great feeling that was! Lol
John
oxbow
ArboristSite Operative
Why do the Dutch wear wooden shoes?
To keep the woodpeckers from pecking at their head.
Lol, Couldn't resist.
The truth is that the customer comes first and generally 99.9 are good when you offer good service and product. If you can make the worst ones happy, everyone else falls into line, but there is a limit.
I lost it once on a Yugoslavian bricklayer. He was a three year, three cord customer and every year he said I was shorting him.
I swear he was hiding the wood somewhere because I know volume and measurement when it comes to cordwood.
So to give him the benefit of his doubt I included an "extra measure."
On the fourth year he made the same accusation of being short.
Well I lost it and threw 3 cords of primo split beech back onto the F600 in about 1/2 an hr. while all the neighbours watched while him and his wife begged me not to take it away. I just ignored them and drove off with the wood. What a great feeling that was! Lol
John
Gotta know....
Did he call you the next year?
KMB
Addicted to ArboristSite
Why do the Dutch wear wooden shoes?
To keep the woodpeckers from pecking at their head.
Lol, Couldn't resist.
The truth is that the customer comes first and generally 99.9 are good when you offer good service and product. If you can make the worst ones happy, everyone else falls into line, but there is a limit.
I lost it once on a Yugoslavian bricklayer. He was a three year, three cord customer and every year he said I was shorting him.
I swear he was hiding the wood somewhere because I know volume and measurement when it comes to cordwood.
So to give him the benefit of his doubt I included an "extra measure."
On the fourth year he made the same accusation of being short.
Well I lost it and threw 3 cords of primo split beech back onto the F600 in about 1/2 an hr. while all the neighbours watched while him and his wife begged me not to take it away. I just ignored them and drove off with the wood. What a great feeling that was! Lol
John
I would have loved to see that!
Kevin
Gypo Logger
Timber Baron
Not that I recall, I think he thought I must have been better with a maul than he was with a sledge.
People that complain just for the sake of complaining do so because they think they'll get a better deal. I probably didn't know that then and maybe should have humored him instead. He obviously liked my wood or he wouldn't have kept calling.
Looking back I think it was my pride that got hurt, but I still believe you attract more bees with honey than you do with vinegar.
I guess I didn't understand his left handed compliment. No matter, there was no love lost, just a lesson learned.
John
Gypo Logger
Timber Baron
willsaw4beer
Addicted to ArboristSite
Lol I haven't had to re load the truck but I damn sure would if somebody talked ####. And it would be goin in the stove because I sell wood for alot cheaper than fuel oil prices..
KMB
Addicted to ArboristSite
Probably right on the unprofessional...but I would have probably done the same thing...although 3 cords is a lot of wood to reload...
Kevin
firewood guy
ArboristSite Operative
Reminds of the old sayin about the bitterness of poor quality lasting far longer than the sweetness of low price! Great story, thanks for sharing. Hope Mr. X has a comfy recliner!
sweetjetskier
ArboristSite Operative
I came across this while doing some searches today.
It is a classic story thats for sure.
John do you still deliver to " Mr and Mrs X" ?
It is a classic story thats for sure.
John do you still deliver to " Mr and Mrs X" ?
Swamp Yankee
Addicted to ArboristSite
Yes and no
I delivered 3 cord around Halloween last year. When I asked about the next year or this year whichever you prefer, Mr X informed me he was pretty sure they were moving as he was waiting for an offer letter from another company in either North or South Carolina. He was a semi-Big Wig with one of the defense contractors in CT. In any event this spring the house was on the market when I drove by and it's since sold so he took the smart route apparently and left CT before he was the one that had to check all the locks and shut out the lights.
Take Care
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