StubornDutchman
ArboristSite Operative
:agree2:
Saaaay, that's not bad for a dumb Dutchman!
Ha! Just gave you your first nova!
Thank you for the nova! Much appreciated.
:agree2:
Saaaay, that's not bad for a dumb Dutchman!
Ha! Just gave you your first nova!
This is a great story. Being a cheap Dutchman I can see myself falling into the same trap Mr X did, except for being a jerk to you. I'm glad he got taken down a peg or two.
I see one possible downside tho! He was a 100% wrong but that won't stop him from being pissed about the whole thing. Consider dropping off a token gift to him to smooth things over. That way he won't always be looking for a cheaper source of GOOD wood to show up his wife. After all, he was a four year customer.
Just something to consider.
Why do the Dutch wear wooden shoes?
To keep the woodpeckers from pecking at their head.
Lol, Couldn't resist.
The truth is that the customer comes first and generally 99.9 are good when you offer good service and product. If you can make the worst ones happy, everyone else falls into line, but there is a limit.
I lost it once on a Yugoslavian bricklayer. He was a three year, three cord customer and every year he said I was shorting him.
I swear he was hiding the wood somewhere because I know volume and measurement when it comes to cordwood.
So to give him the benefit of his doubt I included an "extra measure."
On the fourth year he made the same accusation of being short.
Well I lost it and threw 3 cords of primo split beech back onto the F600 in about 1/2 an hr. while all the neighbours watched while him and his wife begged me not to take it away. I just ignored them and drove off with the wood. What a great feeling that was! Lol
John
Why do the Dutch wear wooden shoes?
To keep the woodpeckers from pecking at their head.
Lol, Couldn't resist.
The truth is that the customer comes first and generally 99.9 are good when you offer good service and product. If you can make the worst ones happy, everyone else falls into line, but there is a limit.
I lost it once on a Yugoslavian bricklayer. He was a three year, three cord customer and every year he said I was shorting him.
I swear he was hiding the wood somewhere because I know volume and measurement when it comes to cordwood.
So to give him the benefit of his doubt I included an "extra measure."
On the fourth year he made the same accusation of being short.
Well I lost it and threw 3 cords of primo split beech back onto the F600 in about 1/2 an hr. while all the neighbours watched while him and his wife begged me not to take it away. I just ignored them and drove off with the wood. What a great feeling that was! Lol
John
Gotta know....
Did he call you the next year?
I would have loved to see that!
Kevin
It wasn't a pretty sight, however, exhilarating although probably unprofessional. lol
John
I came across this while doing some searches today.
It is a classic story thats for sure.
John do you still deliver to " Mr and Mrs X" ?
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