Don't throw the dealer network under the bus quite yet! Mag Power will take care of your problem-Thems good people.
Dolmar 5100 wont run
- Thread starter darmour88
- Start date
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Don't throw the dealer network under the bus quite yet! Mag Power will take care of your problem-Thems good people.
darmour88
ArboristSite Lurker
Ok as long as i can get this taken care of this is causing me a headache as i need this saw for the bigger trees. I will call them in the morning to sort this out..or attempt to. I just wish the crap head dealer 80 miles from me would take it in to fix it under warranty.
roncoinc
Official Stihl Disser
WHY do you say that ???
just because the place you bought it from went under and you found a jerk of another dealer dont mean crap about dolmar service centers..they ARE all individualls you know ?? shoot,,ALL the stihl dealers around me are jerks but i dont blame all stihl service centers..
i found the Dolmar dealers some of the BEST places to deal with..
i think you should think of WHO you are dealing with and NOT dealers of that brand in general and take like THALL's and others advice and go over the dealers head and you may be pleasantly surprised by what happens..
AND i am URE there are some good dealers in TX..have to find a good one and i'm sure you will.
J.W Younger
ass kissing impaired
Man, them muffler screws can be a bear to remove, can,t they? I don't know what kinda #### they use on them things. Did you have to remove the bar?
darmour88
ArboristSite Lurker
oh they were tough but a little finesse with my mini impact driver and they came right out no problem. I did have to remove the bar to get to the inner screw but that was nothing.
Sorry to hear you're having with your saw. Like others have said give Dolmar a call, that should get the ball rolling. If you get the saw fixed make sure to tune the saw when it's nice and hot.
JustinM
Addicted to ArboristSite
As others have said - call dolmar directly. They got me sorted out right away & hopefully can with you.
Cheers.
Cheers.
Johnny2153
ArboristSite Lurker
Well, any news yet??
darmour88
ArboristSite Lurker
well my saw is supposably out of warranty by 3 weeks so they said it would cost me $250 to fix! Its bull crap because i only bought this saw 8 months ago and used it for maybe a month total. The place i bought it moved and changed their number and i happened to run across the place today on a trip to the shop 80 miles from me. The guy does NOT want to be cooperative and says the carb, piston, crank and clutch are all bad..a buddy of mine at the stihl shop says none of such is bad and it just needs an adjustment and hi-octane gas.
wigglesworth
Booned
WOW. You need to do yourself a favor and do NOT go back to that dealer that obviously wants to sell you a "new" saw and not repair your old one. That guy is crooked. If it's out of warranty, pop the jug off and have a look.
Your buddy is correct. Give Dolmar a call 770-569-4945and give them your Info. I'm pretty sure they will help you out. You could always send the saw to one of the site sponsors to have a look at it. If it really is still under warranty it should be fix for free.
Scott and Steve at the Cutting Edge are nice guys to deal with. 518-692-2878
Scott and Steve at the Cutting Edge are nice guys to deal with. 518-692-2878
howellhandmade
Addicted to ArboristSite
Strewth -- the thread right above this one at the moment is "The value of a great dealer," a Dolmar dealer at that.
Jack
mikefunaro
Addicted to ArboristSite
How'd you buy the saw? Do you still have the receipt? Can you prove date of purchase?
1. If your stihl buddy thinks he can fix it that easily then let him have a look provided that he's willing.
2. That dealer is a shyster.
3. Gather up all that you can and give dolmar a call...
1. If your stihl buddy thinks he can fix it that easily then let him have a look provided that he's willing.
2. That dealer is a shyster.
3. Gather up all that you can and give dolmar a call...
JustinM
Addicted to ArboristSite
Doesnt make any sense because dolmars are 1 year warranty. I also get suspicious if someone is making conclusions without having seen your saw. How could they possibly know it will be $250? If its the piston & cylinder most dealers would charge you a bit more than that & if its just the piston a lot less.
Like others said, call the 770-569-4945 because I dont believe this dealer is doing you right.
darmour88
ArboristSite Lurker
Just doesnt make any sense to me. I called dolmar and they said they would get with their distributor and see if they could help me but to no avail they keep telling me to take it to a place even further than 80 miles from me and that place has a turn around of 2 days on fixing it..but its all the way in DALLAS..a 5 1/2 hour drive from me. I am just getting ready to say screw the saw, sell it to someone who can fix it..and go buy me something else! Thanks to all the help you guys. I will try to call the guys over at The Cutting Edge to see if they can help me out. So if there is anyone who wants to buy this saw before i can get this all straight PM ME!
You could always ship the saw UPS to a service center. Might be cheaper than driving.
TVOLLMER
ArboristSite Lurker
Over heating
More then likely your saw over heated. Causing the exhaust side to score. They had issues with the way the spr plug wire was routed between the starter and handle housing. It restricted air flow to your flywheel. They have fixed this on the new 5105. Solution = re route the wire and/or run a high octane fuel(104-115) to lower cumbustion temps.
I run aviation fuel (with full synthetic oil only) through my 5100s and it loves it.
More then likely your saw over heated. Causing the exhaust side to score. They had issues with the way the spr plug wire was routed between the starter and handle housing. It restricted air flow to your flywheel. They have fixed this on the new 5105. Solution = re route the wire and/or run a high octane fuel(104-115) to lower cumbustion temps.
I run aviation fuel (with full synthetic oil only) through my 5100s and it loves it.
Chaz1
ArboristSite Operative
Wasn't there an issue regarding a problem with the intake boot on these saws resulting in lots of fried motors? I believe someone mentioned that there was a solution coming out soon. That's a real shame that you've had to go through this. Sell it and go get your hands on a 346xp/non-cat if you can find one.
I might have missed it but did not see where you said the compression was checked. The saw shop where I buy chain and filters does not charge me to pull the spark plug and test for compression. Thats the first thing to do if you think there is piston or cylinder damage. If that checks out okay then it is nothing more than an ignition or carb problem. I am guessing you made sure the screen in the muffler is not plugged with carbon? The screen is the first thing i throw in the trash when i buy a new saw but i do not cut around dry grass or anything that ignites easy either.
