I agree with Chipper. Approach the owner/manager (assuming that they were not the person who tried the funky business) and ask them WTAF was going on with that deal. Then make your decision as to what type of relationship you want with that place based off their response.
There are a lot of places around here where I’ll buy parts/supplies (out of convenience) but would never make a major purchase based on how they treat people.
The guy on the phone was conferring with the manager as we spoke, I can still ask him about it. I’m new to this place, the place I went to for a long time closed down more than a year ago (and I haven’t settled on a new place yet). Their lease was gonna have a big increase, and they couldn’t afford it. Plus the owner and service manager were mid to late sixties, and retired instead of moving to a new location. The guy on the phone came from the place I use to go to, there wasn’t any funny business there. Looks like the manager of the new place put him up to it. There’s probably a dozen chainsaw dealers within a 25 minute drive of my house, I can go to others. This one isn’t crucial.