watsonr
Addicted to ArboristSite
- Joined
- Jan 3, 2010
- Messages
- 7,088
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This Sugi Hara bar group buy has been an absolute train wreck... really. Most of you have received your stuff without any issues and then there are a select few that have been thru the wringer. The supplier has been an absolute nightmare in inventory/shipments. They tell me it's in stock, order to find it's back ordered until "we just don't know when". They've sent me the wrong bar more than you can imagine.. and they changed prices in the process, putting everything on hold until it was complete.
I'd like to say that I'm truly sorry for the crappy service you've received from me and the overall experience has been horrible. It was not my intention of dragging this along until it's become dreadful to speak of. I can't get a return email, a return call or anything that's been satisfactory to me and definitely not fair to you. I don't have anything to offer except my apologies and that these issues were really nothing to do with your order.
I've got three outstanding still remaining, a bunch that went out today and a couple refunds to process. Hasn't helped that my real job sent me out of town unexpectedly for two weeks....... I would ask that you give me a chance to re-earn your business as this is not the normal here at Weedeaterman.com
Randy
p.s. I did secure the 18" Small Husky and Stihl bars and they should be here February.
I'd like to say that I'm truly sorry for the crappy service you've received from me and the overall experience has been horrible. It was not my intention of dragging this along until it's become dreadful to speak of. I can't get a return email, a return call or anything that's been satisfactory to me and definitely not fair to you. I don't have anything to offer except my apologies and that these issues were really nothing to do with your order.
I've got three outstanding still remaining, a bunch that went out today and a couple refunds to process. Hasn't helped that my real job sent me out of town unexpectedly for two weeks....... I would ask that you give me a chance to re-earn your business as this is not the normal here at Weedeaterman.com
Randy
p.s. I did secure the 18" Small Husky and Stihl bars and they should be here February.