Bought a brand new Stihl 362 in July of 2013. Took it to the shop yesterday, Jan. 10 2014, because it would not start. The dealer tore it down to find carbon on top of the piston so thick it was hitting the top of the cylinder, 2 broke cylinder bolts and 1 was loose one. I asked what caused this and was told "gas. (well the saw wont run without it)This saw was recomended to me by a Stihl Product Specialist after I complained that my saws weren't lasting much longer than 6 months. I was running Stihl 460.I will tell you that i do run my saws hard, topping 8 to 10 loads of hardwood per saw in the average day. I was told to expect more than 6 months of use from this saw for my application. I buy my gas 2-1/ to 5 gal at a time and was told only to use fresh gas and mix it according to the mixing oil ( I only use Stihl in the orange bottle) instructions.
Stihl rep said it would be about 2 weeks before he could look at the saw and see if he could help me with it. SO i will update after that and let everyone what they say and do or don't do.
Instead of waiting around i went and bought a bigger saw, 70cc or so, from a different manufacturer. I will see if i can get more than 6 months from a different brand of saw.
Stihl rep said it would be about 2 weeks before he could look at the saw and see if he could help me with it. SO i will update after that and let everyone what they say and do or don't do.
Instead of waiting around i went and bought a bigger saw, 70cc or so, from a different manufacturer. I will see if i can get more than 6 months from a different brand of saw.