I just wanted to explain what happened.
So I searched for an arborist with a very good reputation, double checked them on better business bureau. Had the guy come by to do a quote. He gave me a clear and concise quote indicating the removal of a half dead ornamental crab in the FRONT yard, pruning of a second ornamental crab, and pruning of a lilac. This job was $290. When he had his employees come (he wasn't there, so I'm assuming there was another certified arborist on site), I wasn't home. I happened to come home to the Crab in the BACK cut down. They showed me their notes that said the crab in the back was to be cut down, but this didn't match my quote.
Secondly, the arborist promised the tree to be cut down in fall so I could transplant a cherry in the place of the crab. They kept pushing the job to a later date (a few days ago, now it's dead winter). If they would have told me in the first place they didn't have the manpower to get it down, I would have gone with another arborist.
I DID NOT want that crab cut down in the back. I used the fruit from this tree every year to make crabapple liqueur, now I can no longer do that. I was actually planning my garden around it. I, however, am reviewing the possibility of asking them to plant a tree/shrub of equivalent value but more of a dwarf variety that won't block out much of the sunlight to my garden. I would prefer that they just reimburse me for the tree so I don't have to deal with this company anymore (as I feel they'll just push the job of the replacement tree further and further into the season. Just like the job they did for me). They still have to come by and remove the stump. I want to propose they just give me the value for the tree so they don't have to come by and waste money on paying their employees having to come grind down the stump and prepare my mostly rocky soil in planting another tree (the only access to our back yard is a 2 foot wide gate which their stump grinder won't fit into. There is a problem with where the utility lines are located in the ground, this is why the gate's not bigger). I feel that this is fair. My fiancee didn't even think they should be charging us for this job at all considerring the trouble they put me through. But I believe that being compensated for the tree and paying for the rest of the job is fair. However, I don't think it is fair of them to say "well, you wanted that tree removed anyway", which I think is their way of denying responsibility to a degree for their mistake.