lazerdriver
ArboristSite Lurker
I have/had 6 arborvitae trees in my yard, 3 in front/side yard, 3 in back/side yard that have been on my property for the past 17 years. When I planted them they were about 5 feet tall. The 3 in front were over 15 feet tall and provided a great privacy screen for my front patio, obscuring the 5 windows on the side of my neighbors house.
The 3 in back were in bad shape. They were half dead, so I requested my tree service to take them down. The problem? The service cut down the 3 good ones instead of the 3 dead ones. I had provided photos of the ones to cut down, clearly different looking than the good ones and next to my neighbors fence. I clearly told them the ones in the backyard. The work order they gave me stated the ones in the backyard. Someone from the service even came out and marked them with red tape. But the people who did the removal just ignored it all for whatever reason and cut down the wrong ones. You can imagine my frustration when I pulled into my driveway when I got home from work after they had been cut down. Still a little in shock over it all. I have used this tree service for many years for pruning and other tree removal with no problems.
So what to do now? The service has offered to replace them. They said they are going to try to get the tallest ones they can. But I don’t know what to expect. When I planted them, the biggest I could find were only about 5 feet tall. Do they sell taller ones than that? I think they were Pyramidals, but not 100% sure.
I feel like if they tell me 5 footers are the best they can do, then I am getting short changed. They won’t reach the height they were for at least another 10 years and that’s the end of my privacy screen for years. For the arborists out there, what would you do to make this right? For the homeowners, what would your expectations be? I just want my nice tall trees back
The 3 in back were in bad shape. They were half dead, so I requested my tree service to take them down. The problem? The service cut down the 3 good ones instead of the 3 dead ones. I had provided photos of the ones to cut down, clearly different looking than the good ones and next to my neighbors fence. I clearly told them the ones in the backyard. The work order they gave me stated the ones in the backyard. Someone from the service even came out and marked them with red tape. But the people who did the removal just ignored it all for whatever reason and cut down the wrong ones. You can imagine my frustration when I pulled into my driveway when I got home from work after they had been cut down. Still a little in shock over it all. I have used this tree service for many years for pruning and other tree removal with no problems.
So what to do now? The service has offered to replace them. They said they are going to try to get the tallest ones they can. But I don’t know what to expect. When I planted them, the biggest I could find were only about 5 feet tall. Do they sell taller ones than that? I think they were Pyramidals, but not 100% sure.
I feel like if they tell me 5 footers are the best they can do, then I am getting short changed. They won’t reach the height they were for at least another 10 years and that’s the end of my privacy screen for years. For the arborists out there, what would you do to make this right? For the homeowners, what would your expectations be? I just want my nice tall trees back