AOD
Addicted to ArboristSite
So this happened this afternoon at Grainger, not a saw or OPE dealer, but it could have very well have happened there.
Boss sends me and another guy to get some new toilet paper holders for a public bathroom. Sounds easy enough.
So I go to the counter and politely ask the guy for what I need. He kind of pauses, looks at me, grumbles something and then leads me through the store to where they're supposedly kept, Nope, They don't even have that sort of stuff out in the store and he should have known that. So then he pulls out his big catalog, goes flipping through it, page after page, saying nothing, then goes to his computer, types, types, types, types, screen after screen, back to the catalog, grumble grumble grumble again, then asks me again what I wanted, I pointed to it in the catalog, he goes back to his computer, grumbles some more, and finally some 5+ minutes later says, well, that's special order, won't be here for a week or so. Now, to me, that's like going to a Stihl dealer and having to have them special order trimmer line. This should be basic, basic stuff for them, and their sales guys should know at least a little bit about their products and not look at you when you ask for something like you're asking for something from NASA. This is not the first time I've gotten bad service from Grainger. I think that company goes out of their way to hire grumpy, disgruntled middle aged men just to make your day miserable. And to think there are smart. competent people who are unemployed and this kludgeheaded jackball is still getting a paycheck, pisses me off.
Boss sends me and another guy to get some new toilet paper holders for a public bathroom. Sounds easy enough.
So I go to the counter and politely ask the guy for what I need. He kind of pauses, looks at me, grumbles something and then leads me through the store to where they're supposedly kept, Nope, They don't even have that sort of stuff out in the store and he should have known that. So then he pulls out his big catalog, goes flipping through it, page after page, saying nothing, then goes to his computer, types, types, types, types, screen after screen, back to the catalog, grumble grumble grumble again, then asks me again what I wanted, I pointed to it in the catalog, he goes back to his computer, grumbles some more, and finally some 5+ minutes later says, well, that's special order, won't be here for a week or so. Now, to me, that's like going to a Stihl dealer and having to have them special order trimmer line. This should be basic, basic stuff for them, and their sales guys should know at least a little bit about their products and not look at you when you ask for something like you're asking for something from NASA. This is not the first time I've gotten bad service from Grainger. I think that company goes out of their way to hire grumpy, disgruntled middle aged men just to make your day miserable. And to think there are smart. competent people who are unemployed and this kludgeheaded jackball is still getting a paycheck, pisses me off.
opcorn:
