....the tech rep on the phone mentioned that Stihl was considering a switch back to the old color as there was a lot of complaining about the new color.
Hmmmm....... Wonder why they don't reconsider "flippy caps" is there has been complaining".
Here is the response I got from Stihl when I contacted them about "flippy caps".
Name and e-mail address redacted to protect the obnoxious:msp_biggrin:
to bob.myers
show details 12/20/11 (13 days ago)
Good afternoon Bob,
Thanks for your response.
I frequent an internet forum for chainsaw afficniados called called Arborsite.com.
There are several current threads right now discussing the Stihl flippy caps. Threre are hundreds of views and quite a few comments, you might want to take a look.
http://www.arboristsite.com/chainsaw/188175.htm
This one has 1010 views and has a poll regarding peoples preference.
http://www.arboristsite.com/chainsaw/187928.htm
This poll back to 2009 and has had 9766 views.
http://www.arboristsite.com/chainsaw/117054.htm
Best regards
Ron XXXXXX
On Mon, Dec 19, 2011 at 7:45 AM, <
[email protected]> wrote:
Mr. XXXXX,
We are in receipt of and thank you for your email and comments.
Best regards,
Bob Myers
Technical Support and Customer Support Lead
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-----Original Message-----
From: XXXXXX
Sent: Sunday, December 18, 2011 5:17 PM
To: US/SCC-cs Customer Service;
[email protected]
Subject: STIHL Web Site E-mail - Product Complaint
This e-mail is from Ron XXXXXX
Subject: Product Complaint
Name: RonXXXXX
Address1:
Address2:
City: Onalaska
State: Wisconsin
Zip: 54650
Phone Number:
E-mail Address:
E-mail Address Repeat:
Where Did You Hear About Us: Web site link
Comments: I have owned a Stihl 028 Super chainsaw and Stihl straight
shaft brushcutter for over 20 years.
I have recently bought 2 new chainsaws recently, a Makita 6401 and
Husqvarna 346Xp. I wouldn't even consider a Stihl because I detest the
"flippy caps" so much. In my opinion the flippy caps were a solution to
a problem that wouldn't exhist.
Can you make your pro line saws without this worthless feature? As long
as you continue with these caps, I will not consider a Stihl.
Thanks,
Ron XXXXX
Does STIHL have permission to publish your comments?: Yes, in the
scrapbook and in other forms of media.
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