Then either you're doing something wrong with the PE summit (Wood, setup, chimney) or something is wrong with the stove. Did you season the wood for the PE? If you didn't there is your problem right there.
Likely he's doing something..............Likely more than one! LOL!
His mountain of wood is never covered so likely it's not seasoned enough for a modern high efficiency wood stove. He found that out but of course it's not the wood, it's the high efficiency stove.