I called them yesterday looking for Stihl .404 chains last week there were pages of of Stihl bars and chain and this week gone, I asked them whats up the lady told me they were probably removed due to sales and also complaints that Stihl parts took to long to be delivered. As I understand they were getting their Stihl parts from closeout dealers. I liked the feature and fully understand keeping the business through dealers but for bars and chain it was nice to order them online.
+1 and gotta love that avatar
I called them yesterday looking for Stihl .404 chains last week there were pages of of Stihl bars and chain and this week gone, I asked them whats up the lady told me they were probably removed due to sales and also complaints that Stihl parts took to long to be delivered. As I understand they were getting their Stihl parts from closeout dealers. I liked the feature and fully understand keeping the business through dealers but for bars and chain it was nice to order them online.
It would be nice if Stihl had a way you could place orders online, and maybe cut your local dealer in on the margin a bit... You can reserve stuff online and go P/U, seems it wouldn't be too hard to sell/ship to a consumer through the Stihl/dealer website.
Personally I'd much rather by local from my dealer(s) than some virtual big-box (dot.com) peddler.
No doubt buying from dealer is always a couple of steps, I have a good one so not so bad and I usually have the part # for him but most people don't even have access to that. Call give him the #'s wait for delivery and then go pick it up, and I live a bit in the pickers so its a drive. A online account through him would be great, request a part # through him, delivered to me, payed through him.. He makes money and I stay home.
A online account through him would be great, request a part # through him, delivered to me, payed through him.. He makes money and I stay home.
Personally I'd much rather by local from my dealer(s) than some virtual big-box (dot.com) peddler.
dw
Enter your email address to join: