I have ordered from tree stuff twice both times I have had issues. Last time they didn't send me a hat that I had ordered when I contacted them they tell me they are so sorry. I assume that the hat will be in the mail it's been 2 months and no hat. My head is cold but my anger about the situation has kept me warm since. I am all for supporting small businesses but I would like to still have some customer service and get the products I have ordered.