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What’s up with treestuff

Discussion in 'TreeStuff.com' started by TreeMonkee58, Dec 6, 2017.

  1. TreeMonkee58

    TreeMonkee58 ArboristSite Lurker

    Joined:
    Aug 11, 2017
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    Location:
    Coastall NC
    I placed on order on Nov 27 and they still have not shipped. I tried to call them and just get put on hold with no answer.
    I read in some or their threads they were bought by Sherrill and they were not providing thier previous level of customer service. Has anyone else experienced a similar problem?

    I may need to cancel this order and rush it through for someone else as it is needed for weekend work.
     
  2. Slicksty6

    Slicksty6 ArboristSite Lurker

    Joined:
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    Location:
    Central MA
    I heard they had a huge response to their holiday sales and are buried with orders. Still should expect some customer service though... I am still waiting for the rest of my order as well but no rush for me.
     
  3. outdoorsman0490

    outdoorsman0490 ArboristSite Operative

    Joined:
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    Location:
    Connecticut
    I had the same issue. Emailed them and took a few days to get back to me as well. Said the warehouse was swamped with orders. They sent it out a couple days later but overnighted it on them.

    Still waiting on my green teeth from a month ago though
     
  4. TreeMonkee58

    TreeMonkee58 ArboristSite Lurker

    Joined:
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    Messages:
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    Location:
    Coastall NC
    I got through to them yesterday, they were swamped with orders but expedited mine and it was shipped yesterday. Now I just need the rain to clear out.
     

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