Does This Sound Right?

[occ3377]

If he left it with the shop, they had his consent, and I think most any shop will tell you that. You dont want someone to work on something, dont leave it with them.

Nothing kept him from taking the saw home and bringing it back at a later date, it was consensual, and If that saw says otherwise, she is lieing.

yea but the only reason it was consensual was because i was supposed to get a call before any work was done. once that call wasent made, it was no longer consensual

 

[willsaw4beer]

:monkey:

 

[RED-85-Z51]

When I went to the ER last night they gave me a shot in th A$$ and it made my left leg spasm and go numb...

I swear that nurse was checkin my butt out...she could have been trying to figure out what it meant when I asked her if the shot in the @SS came with a free reacharound...

I dont even want to think about what the visit is going to cost me...

 

[spacemule]

I dont even want to think about what the visit is going to cost me...

You need to go to Home Depot red. We sell Echos, and we have health insurance.

 

[RED-85-Z51]

yea but the only reason it was consensual was because i was supposed to get a call before any work was done. once that call wasent made, it was no longer consensual

I think it all comes down to the model of the saw. Consensual repairs on anything smaller than an 017/170 should require a call home...Consensual repairs on saws 018/180 and larger should not require a call home...

 

[RED-85-Z51]

You need to go to Home Depot red. We sell Echos, and we have health insurance.

Ive known a few people that worked at HD...too much lifting, too little pay, too many hours...and they dread work.

Ill never do a job I dont love!

Oh, and at the ER...nurse walks in and says "and now for the shot"

I rolled up my right sleeve and she said "guess again"...

I rolled up my left sleeve and she said "Move south"...

I was like...Oh man..come on. Not in the @SS. She went yup...pick your cheek and hug the bed.:jawdrop:

 

[Kunes]

:monkey:

+1

 

[spacemule]

Ive known a few people that worked at HD...too much lifting, too little pay, too many hours...and they dread work.

Pay is great. Benefits are great. No one who is not salaried works more than 40 hours. Very little lifting. If I dreaded my work, I wouldn't be working there.

Plus, I don't have to worry about emergency room bills.

 

[Kunes]

can i be 16 and be hired by home depot? or is it 18 i don't care about the bennies.

 

[spacemule]

can i be 16 and be hired by home depot? or is it 18 i don't care about the bennies.

I don't know what the minimum age is. You might be able to get a job pushing carts. Pay isn't great for that job though.

 

[Kunes]

i can live with minimum wage.

 

[RED-85-Z51]

Pay is great. Benefits are great. No one who is not salaried works more than 40 hours. Very little lifting. If I dreaded my work, I wouldn't be working there.

Plus, I don't have to worry about emergency room bills.

I guess the one problem id have is knowing that there is no demand for "me"...and I could be replaced by the next sales-drone in an instant.

Where I am now, no one else works on anything handheld, and resuses to do so...There is demand for "me"..

But the pay is not great (commission) and the benefits are....well...COST on all tools and parts, use of anything in the shop I need for personal use, things like that...but health benefits are zilch.

 

[RED-85-Z51]

i can live with minimum wage.

40hrs a week, 6 bucks an hour, 240 a week, minus 20% tax, - Food, - gas, -insurance and medicare

About 160 a week, depending on what minimum wage is.

i couldnt live on 160 a week.

I usually pull around 400 a week after taxes and evertthing. A bad week is 340.

I have had a few weeks where I just had a bunch of bad crap to work on and didnt get anything done...not even minimum wage those weeks.

But like last week i sold this old 10hp Kohler K series Ive had in my garage for a year, for 200 bucks, didnt cost me a dime.

One week I sold 2 push mowers for 185 profit, and made 365 from repairs.

Ive got a 13hp Kohler CH13S under my bench I refurbed, I ve got about 135 invested, it's got maybe 50 hours on it,,looks and runs like brand new. If I decided to sell it, I know 2 people that would buy it for over 700 dollars because it will bolt into just about any Vintage GT that took a Kohler K series.and was shaft driven.

There is alot of money in this business if you play it right...

 

[spacemule]

I guess the one problem id have is knowing that there is no demand for "me"...and I could be replaced by the next sales-drone in an instant.

Where I am now, no one else works on anything handheld, and resuses to do so...There is demand for "me"..

But the pay is not great (commission) and the benefits are....well...COST on all tools and parts, use of anything in the shop I need for personal use, things like that...but health benefits are zilch.

I understand. It takes a certain kind of person to do well in retail.

 

[Mad Professor]

Highest point in wisconsin is only 1951 ft. I cut from 600 ft to 3000 ft and do not touch the hi/lo on my saws.

 

[Messenger]

The Minimum ...

OCC & the dealer BOTH blew it.

Any professional Dealer does not call for the MINIMUM fee for authorization!
That's the price of entry INTO the Service Dept. It got fixed for right at the minimum charge [+/-].

COST is ALWAYS important in an authorization call. We always try if at all possible & reasonable to fix any item WHILE IT"S ON THE BENCH. It saves everyone money....

OCC, I think the Dealer understood you wanted just a Carb-Tune, not a Carb
rebuild, etc. Your saw was "new", right. Why would it need it anything but a retune?

If the tech checked it all out [for your estimate request], and DID NOT fix it, in our shop, you own $20.00! UNfixed!
Might as well get it fixed for $20.00, right?????????????????

To all of the do-gooders, idealistic folks, wanting a call no matter what, have you EVER worked in a professional, high-volume, Dealership/Shop.
If so, you would not call for a $20.00 authorization. Period.
Again, the minimum price of entry. [way more in some cities]

To find out WHAT the saw needed and to fix it were about the same price.
DO YOU WANT YOUR SAW FIXED ?

The dealer was absolutely wrong for responding the way he did. We NEVER
cuss at customers.

Now if you had a Mac 10-10 with the screws on the outside of the air-box,
we would have stepped outside, and you would have been on your way in a couple of minutes--tuned. Free.

But, these require more disassembly, etc.

RED, had most all of it right.

OCC, you were very unrealistic in your approach to this carb service.
If money was that tight, you should have never left it.
Or, spend the gas $$ and taken it to the other dealer !

You got your saw fixed properly for what you were willing to pay, and was a reasonable charge.
What's the beef ???????
You didn't get a call? If that tech touches it for any reason, he deserves to get paid.

You got a few nice STIHLs. Learn to do some minor work on them. Or, pay the tax man & don't whine about it.

 

[edisto]

+1

If there are dealers that will look at it for free that is above and beyond. If you don't want to pay, next time walk in the shop, hand them your saw and ask "what can I get for free?". Maybe they'll give you a screwdriver so you can tune your own saw.

And remember, the better offer came after you dropped the saw off. If I left a saw in someone's shop, I would expect to leave some money there as well.

 

[husq2100]

i dont care for all the bs here.

simple the OP stated his terms, there were agreed apon. THEY WERE NOT CARRIED OUT...
simple the dealer made a bad call, then on top of that abuses his customer...
if he didnt like the terms he should have never agreed to them.

are we not men of our words any more....

i run my own business and its been built on my word.

Serg

 

[edisto]

simple the OP stated his terms, there were agreed apon. THEY WERE NOT CARRIED OUT...

I see it as more of a miscommunication. The tech has to do something to the saw to determine what the fix will be. I would expect a minimum charge for that, and if the cost of the fix is $0 on top of the cost to look, then why make a phone call?

The OP can be justifiably angry about the scenario if he paid the $20 and left. He didn't pay, so the situaion was resolved (except perhaps for a bit of cussing).

 

[occ3377]

I see it as more of a miscommunication. The tech has to do something to the saw to determine what the fix will be. I would expect a minimum charge for that, and if the cost of the fix is $0 on top of the cost to look, then why make a phone call?

The OP can be justifiably angry about the scenario if he paid the $20 and left. He didn't pay, so the situaion was resolved (except perhaps for a bit of cussing).

this would make sense but they never told me there would be a cost to look at it and i would think that if he calls before working on it, he wouldent of takin a look at it yet, if he called me, i would have told him all i needed was the carb tuned and i would go get it the next day to get it and pay. the situation is that now i go to get it thinking that nothings been done to it, and i find that they didnt call and are charging 20.00, i have 20.00, but not to give to a dealer who dosent hold his end of the deal. he didnt hold his end up (calling me) so i didnt hold my end up (paying for it) because i was going to take it to the good dealer to be done for free.