THALL10326
The Champ
That makes sense. Any mandatory dealer reeducation or continuing education requirements that can be imposed by OEM on these voluntarily ignorant dealers?
Welp yes and no. Stihl does have a deal where you have no choice but go to school. Like anyone else though, that doesn't mean you go home educated. Some only go because they have to, not because they really want to be there. Yes they pass the tests and all but you can't teach attitude, you can't teach someone to be the best they can be if they themselves could care less. The fastest way Stihl drops a dealer is when the dealer delibertly and knowingly breaks policy. Customer complaints is the norm in all business. If businesses shut down everyone who gets some or even alot of customer complaints we would have no place to shop and the businesses would have no one to sell their product. As you can see one has to have the other in order to stay in business. Complaints is just part of business, in fact without complaints rarely would a product improve or a human being. Gotta have complaints, sounds crazy I know, but its true...