I believe they are the same people as service magic.
When they were Service Magic, I received high quality, and lucrative leads that were easy to sell. Now that they have become Home Advisor, I get #### leads from people that have little to no intention of hiring. Mostly looking for pricing, and more often then not, I do not receive call backs on lead inquiries. As a matter of fact, I am just back from a vaca this evening and will be calling tomorrow to terminate a certain cluster of area codes and give them another month or so before cutting them off completely.
Lol. I just got a call today. Luckily I didn't answer and let it go to voicemail. Saw the Austin, tx area code and figured there wasn't a steer on the other end of that line. And we all know the only other thing that comes out of Texas...
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I just reassigned my ao with them. One more chance. Like I said, used to be a great service. Maybe first lead netted me a 5k job. However as of late, I have a bunch of donkeys looking for something for nothing. I submitted 8 requests for refunds yesterday for no calls back. One of them was a direct match too...
Thanks everyone for your replies. In addition to membership. they charge $18.00 for each lead. I don't think it's worth it.
Thanks everyone for your replies. In addition to membership. they charge $18.00 for each lead. I don't think it's worth it.
Just wanted to chime in on this. I decided to try Home Advisor for a few months, a few months ago. I haven't closed a single bid through them and most of the leads never even picked up their phone when I called, much less called me back. One lead was complete bogus (the phone number was not in service, the address was the same as the name of the customer and the email came back as 'undeliverable'). Needless to say I'm pissed and the customer service of H.A. won't return my 'scathing' emails. I don't expect to get my money back but I would like a response to my complaints. They say they only use the highest caliber companies. Apparently they have no requirements for the customers they refer to us.
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