So I ordered my panther mill 32 days ago and have not gotten it yet, or even received an email that said it was being shipped. Should this be cause for concern? Did they take my $200 and run or are they just 2 weeks behind their 2-4 week schedule?
Why go to an open forum and ask such a question, when you can just pick up a phone and call the guy????
Was told the ship times were 2-4 weeks, several times. It's been 6.
32 ÷ 7 = 4.5 (sorry to point out its not 6)
If its 2-4 weeks to ship, then it could conceivably be in the mail and still just fall within their window (mail can be slow, ya know). But if it hasn't gotten there by Monday, then yeah, I'd be getting pretty PO'd too.
Good Post.
32 ÷ 7 = 4.5 (sorry to point out its not 6)
If its 2-4 weeks to ship, then it could conceivably be in the mail and still just fall within their window (mail can be slow, ya know). But if it hasn't gotten there by Monday, then yeah, I'd be getting pretty PO'd too.
I wasn't counting sundays. So it's been 37 days if you want to count a eeek like that. So 37/7 is 5.28 weeks. Today being the 38th day so I rounded up to ~6 weeks.
I'm kind of between you and G Vavra. You asked your question in a rather negative way. The Panther guys follow, or used to follow, this forum. Some of their answers have been curt and what I thought was rude for good customer service. But, on the other hand, they were responding to negative questions, mostly caused by their poor communications. To me, they always had an excuse for late delivery times, it was never their fault. But, their products always got there. I thought it would have been better for them to change their delivery schedule to match actual delivery times, and they wouldn't have this problem. You've been here for 2 years, you could have done the same search that lyaman did, then you would have known they tend to run behind schedule. It's the proverbial snow ball rolling down hill, poor customer service, concerned customer, no reply to email, angry customer, etc. etc.That's why I bought my mill from Baileys, Joe.
'If you haven't dealt with the company then you have no business posting a reply to my question.'
Until I see that you own this site, you can stick that up your A%$...
If you came out and said that you have tried contacting them rather than 'Did they take my $200...', perhaps you might have gotten a different response.
G Vavra
If somebody posts a thread about dealing with something I've never dealt with then I don't post in that thread. Pretty simple concept, I don't think I need to own the site to make that statement.
I had the same issues you're having with panther mill. I got some excuses as to why it was taking longer like another member mentioned earlier.
In their defense he was pretty good about communicating so I never got the impression my mill wasn't going to show up. I'm sure yours will come soon enough.
What size mill did you order? I got the 72" model and had issues with it sliding in the middle of the cut. I think it was a combination of the size of the mill and running an 880 that caused vibrations. Bottom line is I ended up getting bigger rails for my grandberg mill. Will only use the panther on the largest of logs at this point.
Andrew
Will the 72" mill cut 6 foot diameter or ??I had the same issues you're having with panther mill. I got some excuses as to why it was taking longer like another member mentioned earlier.
In their defense he was pretty good about communicating so I never got the impression my mill wasn't going to show up. I'm sure yours will come soon enough.
What size mill did you order? I got the 72" model and had issues with it sliding in the middle of the cut. I think it was a combination of the size of the mill and running an 880 that caused vibrations. Bottom line is I ended up getting bigger rails for my grandberg mill. Will only use the panther on the largest of logs at this point.
Andrew
Enter your email address to join: